For the birth of my second child, I was in a very different country where I didn’t speak the language and had no idea what to expect in China. And, while I had a good experience with my first, I wanted to try a different type of birth (I also had some concerns about getting an epidural for the second time). All these factors led me to try the doula service offered by Ferguson Women’s Health (FWH) and I would not hesitate in recommending it to my friends (in fact, I already have). From before birth (discussing birth plans) to during and after, I was well taken care of by Tiffany. During labour, she helped me manage my pain really well, reminding me to breathe properly, using an array of tools and positions to massage and alleviate the pain from each contraction, and being my and my husband’s mental and emotional support throughout. Would this have been a different experience without her? Absolutely! And my first birth is testimony to it - I wasn’t coping with the pain and while I took birthing classes, what I learned and practiced was quickly forgotten during the moment. I had an epidural so for most of the time was in bed asleep, which meant my husband didn’t have a big part to play. This time, with Tiffany’s encouragement, he was actively helping with massaging me, encouraging me through each contraction and supporting me in all the right ways rather than being sidelined to the couch. I am very happy with how my birth went….and if I had to do it all over again, I wouldn’t change my decision to use the doula programme at FWH.
The most satisfying feeling when you become parents! Thank you ASOG Team & especially Dr Lu-Ferguson for helping us in this long and difficult journey of bringing our beautiful princess into this world! It’s been an overwhelming experience to be part of this journey which was made easier by yourconstant support. Today when we step into a new chapter of our lives, we wish Dr Lu-Ferguson & her team along with the ASOG team all the very best!! Cheers!
That’s time for miracles! Antonio was born, and we don’t have words to say THANK YOU Doctors, Nurses, and entire Staff for being so professional and lovely all the time. A new beginning is just started and we’re so glad to say that you’re part of our history and our memories will always remind us of the amazing days you cared for our family. Thank you very much!
Thank you American Sino team for the delivery of a beautiful baby girl Piper. Dr Ferguson was amazing as always and a lovely supportive team of nurses!
American Sino & FWH - Thank you for taking GREAT care of mama & baby. We felt cared for and safe, and are leaving the hospital very happy about our experience. We will treasure the memory of Baby Malachi’s birth always. Thank you!
Dr Ferguson, Sincere thanks for all your warmth, kindness, and care over the past months. Our feet never touched the ground. Best wishes
Due to our work, my husband and I have lived in Shanghai for a very long time. When I became pregnant we were hesitating whether to return to Hong Kong or remain in Shanghai. Finally, we decided that if we could find an accommodating and trustworthy medical team, we'd give birth in Shanghai. After many unsuccessful tries, we met Dr Lu-Ferguson for the first time when I was 5 months pregnant. Dr Lu-Ferguson was calm, graceful, and extremely professional. We decided that very day to remain in Shanghai, and request Dr Lu-Ferguson and her team to attend our birth. For each check-up, no matter what happened, Dr Lu-Ferguson would answer our every question calmly. She thinks that the process of pregnancy and birth is very natural, and that she and her team are just there for extra help and support, so she recommends a natural birth and no episiotomy. This matched our view exactly. After reading several resources, I learnt that FWH's natural birth rate is very high, while their episiotomy rate is only 2%. I was always worried to do a natural birth because I was scared of episiotomies, and those numbers gave me new confidence. Before the birth, we also attended Tara's 1 on 1 prenatal and breastfeeding classes. Tara was very patient and laid-back, and explained many additional processes to us very professionally, especially about breastfeeding. FWH strongly encourages breastfeeding. This showed me, even though I didn't have any previous knowledge about it, that breastfeeding is important and offers many benefits to the baby as well as the mom. After Tara's lessons, my nervousness about the upcoming delivery was relaxed so much - I knew that I wouldn't have to worry too much about the future but could focus on enjoying the process with my husband and baby. At 38 weeks & 5 days, we went to a checkup and Dr Lu-Ferguson found that the baby's cord blood flow was showing problems, so she recommended us to induce immediately and hoped to deliver the baby that same day. We arrived at the inpatient hospital at 1:30. Some nurses accompanied us throughout the whole process, and never left even for a second. They were all helpful and enthusiastic, and very caring towards me, which made the whole experience very happy and relaxed. I want to thank especially the head nurse Chen Li, the nurse Ella and the midwife Lisa, who were with me the whole time and made me feel very calm, and always gave me encouragement. Dr Lu-Ferguson also was with me regularly. She didn't call for a c-section just to increase the pace of my very slow labour, but patiently waited for dilation. When my contractions were painful she even helped me to massage and gave me some aromatherapy to soothe them. At 8:30 that night I gave birth to my baby naturally without episiotomy, and the whole process went very smoothly. I have to say that if not for the guidance and decisions of Dr Lu-Ferguson, the process couldn't have gone as smoothly. Dr Lu-Ferguson made me realise that actually having a baby isn't so scary - the scary thing is not finding the right doctor and team. After the delivery Dr Lu-Ferguson kept praising me, but it was all her achievement. I learned that Dr Lu-Ferguson's daughter graduated that day, and I felt very bad for causing Dr Lu-Ferguson to miss her daughter's graduation. Actually, throughout my labour, if the team had wanted to speed up the process at all, they could have easily called for a c-section or performed an episiotomy, but Dr Lu-Ferguson did not, but always patiently encouraged me and offered guidance, and for that I really am very thankful. I'm so lucky to have met Dr Lu-Ferguson & her team. Their mindset and policies are so different from regular doctors. Finding such a well-trained team was really very lucky, and it's greatly increased my confidence to have a second and third baby. And I also want to sincerely thank the FWH team, for providing such a beautiful and smooth labour and delivery process.
Dear Dr. Ferguson, Thank you so much for such amazing experience. You are without doubts the best doctor I've ever had. Super professional and reliable, I feel very lucky.
Dr. Ferguson, Thank you so much for all you have done for us, helping us bring Alexandra to the world. Love your professionalism and your team. All the love
Dr. Ferguson, Midwives and Nurses, Thank you so much for helping bring Miles into the world! Also thanks for taking such good care of us both. You made us feel relaxed and at ease the whole time, and we were lucky to have you all guiding us through. Thank you all so much again
Thank you so much for all your help and support. I hope Carmen is growing up healthy and strong baby. My best regards
Dr. Ferguson +Team， Many thanks for the excellent care and expertise throughout our pregnancy, delivery and postpartum! You have brought much comfort and confidence to the process!
Thanks Ferguson Team! Thanks for the loving care Dr. Ferguson’s team provided, bringing me and my baby the most nurturing attention from our first checkup onwards. Throughout the whole delivery process, in every way, you monitored and relieved my mental wellbeing and physical pain, and made sure that my baby and I did not suffer during any part of the process! My whole family wants to express gratitude once again!
To Ferguson Women’s Health, Thank you so much for helping bring Harper safely into the world! Also, thank you for taking such good care of us both. I am lucky to have found you and your team, who provides an absolutely amazing birth experience.
Daphné and I wanted to thank you all for your support and the help you gave us during my stay at FWH. When I called you, specially during the night you were always there to help me with breastfeeding or taking care of my baby. I truly appreciated. Thank you again. A special thanks to Tara who was there on Saturday morning to help me to face the situation and Louise for helping us with breastfeeding. Enjoy the chocolate!
I have been pregnant for more than 14 weeks, and I have been following Dr. Lu-Ferguson at American Sino. Sincerely recommending FWH team, they are very professional, specially Dr. Lu-Ferguson or Dr. Xu who are so nice. And they have rich experience, not like other doctors always scaring patients (some doctors would say that you cannot do anything, just lay to rest.) FWH doctors are easy-going, who would encourage you to do appropriate exercises. But they will remind you what not to do. Any problem with your check-ups will be notified immediately, so convenient! The nurse, specially Amy, is so great. My blood vessels have been always hard to find, but Amy’s skill is really great! Every time she drew blood in place, and it didn’t hurt! Amy is gentle, patient and professional. Amy is one of my reasons for staying in American Sino! It is very important to choose the medical team. meet many unknown experiences. It is easy to be nervous during pregnancy since you could meet many unknown experiences. But having the professional team, patients will be comfortable. Thank you all the FWH doctors and nurses!
For me, when Myles was born I think most of the FWH team members were there lol. I cannot be more thankful to receive such professional help to ensure our emergency c section went smoothly! FWH team is the best!
Words cannot express how thankful we are to you and your team for supporting us during the pregnancy and birth. With your patience and love it was again an unforgettable experience. Many thanks for also bringing Benjamin to our life!
Dear Dr. Ferguson, Thank you for circumcising our son with care and professionalism. Your ongoing online advice provided us with piece of mind and reassured us that we helped him quickly recover from the surgery.
Today, our little princess is 6 months and I finally have time to write my production feelings. Due to my age, I chose the private hospital without any hesitation. Taking into consideration United Family Hospital, American Sino and Redleaf Hospital, finally I chose the best. My entire pregnancy was taken care of by Dr. Jennifer Zou. The first time I saw Dr. Zou, she was very kind. When I visited the hospital, the staff of Marketing told me that if I felt that Dr. Zou was young, they could choose some older doctors. I thought that being young doesn't mean to not be good at medical skills, so I still chose Dr. Zou. It turned out that my choice was very correct. Dr. Zou is very meticulous and responsible. The most important thing is that she respects the ideas of the pregnant women and will communicate with you about everything. I felt calm during my pregnancy. Our little princess may know that Redleaf is moving, her due date moved up. I ruptured without warning. I immediately contacted Dr. Zou. She immediately set up a bed for me, and when I got to the hospital, the staff was waiting outside the door to pick me up. My labor time was very long, Dr. Zou and the midwife have been cheering me on. Without them, I really can't believe I could birth my little prinecess in vaginal delivery after more than 40 hours. I've been being taken care of and encouraged. When the cervix was open to 2cm, I couldn’t stand the pain, Dr. Zou immediately offered me an epidural at my request. Here is a special mention of the midwife, Mindy, who has been very experienced and has given me a lot of help. Although the labour process was long, but everything has been smooth, with no perineum tear, a result that is very satisfying to me. Then I transferred to the 6th floor inpatient, the condition of which is excellent. The nurses have taken care of me carefully, and their attitude was very good. All sorts of infants and pregnancy supplies were prepared very well. The next day, the trouble came, the symphysis separation being so painful, that I couldn't turn over and move around. When Dr. Zou came to see me, she arranged a physical therapist named Juke to help me. At first, I thought physiotherapy was a long process, but after a few minutes of guidance from Juke, I could get out of bed with the help of a walker. Later, I went back to the confinement center, and I practiced according to Juke's teaching method, I recovered very well. There is also a mother having pubic symphysis separation in the clubhouse. We were in a similar situation. Compared to her, I am lucky to walk and lay a good foundation for postpartum recovery. After 42 days, I looked for Dr. Zou, and the results were satisfactory. From then on, I thought that everything was fine, only to find that an embarrassing thing happened in the last three months, and I experienced urinary incontinence. So I contacted Dr. Zou immediately, and she recommended that I take a consultation with Juke again. Juke's physical therapy class was very relaxed and nice. She first inquired and understood my situation carefully, and then examined me carefully. Every move in the examination, she would ask me how I felt, and repeatedly checked if I felt comfortable. It had been thought that postpartum incontinence was caused by pelvic floor muscle relaxation, but the problem with Juke's examination was that the pelvic floor muscles were too nervous to relax. It's good that I saw Juke, since the advice from the postpartum recovery center would have made the pelvic floor muscle recovery worse. Here I must remind everybody, postpartum problem must be addressed with professional help. Juke arranged ten sessions of physical therapy for me, taught me how to relax the pelvic floor muscles, and adjusted my posture and position. She also found the reason for my right leg muscle numbness. After a period of adjustment, I clearly feel the improvement, which has now basically returned to normal. After my maternity leave ended and I went back to work, Juke learned that I was too far from the clinic, and she offered me a home service, which made me very moved. Juke said she had a prenatal physical therapy class, which was really a shame that I didn't pay attention to attend it. If there is another time, I will take Juke's class early. Every day, watching our lovely little princess grow up happy, and I feel god gave us our most precious gift. This is the most beautiful moment of my life. I sincerely thank you to the Ferguson team, at Redleaf hospital! Thank you Dr. Zou, Mindy for care, Juke for help, and other nurses, midwives, the anesthesiologist and pediatrician. If I want to have a second baby, I also will choose the Ferguson team.
Dr. Ferguson, From my family and myself for all your guidance and support during my pregnancy and delivery. Your confidence and serenity during this experience were priceless. I felt good and calm knowing that I had you as my OBG. My husband and my mom are also grateful for your care during the delivery. It was very comforting to hear your voice guiding us on what to do and the decisions made. Thank you for staying after the delivery and making sure Maya Lucia was fine. Muchas Gracias Por su apoyo! Sincerely, Raquel, Marc, Fany and little Maya Lucia
Thank you to all the team of nurses, midwifes and doctors, you all made everything easier and recovery faster. We were really comfortable and relaxed. Thank you for being part of this special moment in our life, welcoming chubby Alec Mateo. Special thanks to Lisa and Dr. Jennifer Zou. You guys rock.
To the loving team, Thank you for the professional care! You definitely know how to care for mommies and babies. Special thanks to Dr. Xu, Lisa, Kate and Shlomit and of course the caring team that supported us during our time here. Nofar, David and Kalimera
Dear Dr. Ferguson, This card simply sums up everything. We sincerely thank you for your professionalism, care and time. Thanks to your thorough work, you have made the best start in life for our daughter Elona, and the fastest recovery of the mother. With our kindest regards, From Elona, Eloïse and Benjamin (Happy French Family)
Dear Dr. Zou Jennifer, We would like to sincerely thank you for your follow-up, advices, and care all along the pregnancy till the birth of our daughter Elona. Your care and professionalism gave us confidence to pass this wonderful but stressful event.
Thank you to the incredible team of Ferguson Health & American-Sino! We are especially grateful to Dr. Kristine Xu who’s been with us for the past 9 months and safely delivered our baby! Also thank you for the patience and care to the amazing girls from the nursing and midwife station. Without your advice and director, we would not know what to do! And last but not least, sincere thank you to Shlomit and Louise for guiding us through the difficult phases of breastfeeding. You two are lifesavers!
Dear Dr. Ferguson/Dr. Zou/Louise and the entire staff of Am-sino HuaShan: Words cannot express the gratitude that we have for all of you. You have all made the last 10+ months not just comforting and at a peace of mind, but enjoyable and so happy. Nic is such a happy baby because of it! Your skills and expertise are unparalled and your kindness took our care to the next level. Thank you for all that you are and all that you do. You are truly amazing!
Dear Doctor Ferguson & Team, From the moment we first visited Ferguson Women’s Health we knew we were in safe and caring hands. You have all helped reduce the stress and anxiety I have around giving birth, enabling me to have a happy memory of the experience for giving birth to our first baby daughter Layla. Thank you for helping us bring our little baby girl into the world, with such a great experience along the way with your team.
Dear Dr Ferguson, Lisa, Lucy, Bella, Kate and the entire team, THANK YOU for delivering our perfect baby girl, thank you for making the experience beautiful. Everyone was so kind, genuine, caring and professional. We had an easy labour & delivery and it was all because of you. Thank you from the bottom of our hearts.
That’s time for miracles! Antonio was born, and we don’t have words to say THANK YOU doctors, nurses and entire staff for being so professional and lovely all the time. A new beginning is just started and we’re so glad to say that you’re part of our history and our memories will always remind us of the amazing days you cared of our family. Thank you very much!!!
Thank you to all the nurses, doctors, and staff! We had a wonderful experience bringing our baby girl, Ayla, into the world. You were all so kind and professional and helpful through her first few days. We cannot thank you enough for your help through this special time in our lives.
Dear Dr.Ferguson, there are no words to thank you for an incredible delivery at American Sino just 2 days after Redleaf closed! As you delivered all 4 of my children between Parkway, Redleaf and now American Sino, I hope all of your patients can feel confident that all will go well at American Sino. Given the quick nature of my labor and deliveries, I was so relieved to arrive at the hospital with an entire delivery team waiting for me so professionally at the door just as you had requested them to do. The anesthesiologist came quickly running from another surgery as you knew how important this was to me. I felt completely comfortable with all of your team and the nursing staff, and despite the circumstances and sudden change of hospitals, I received excellent, if not better medical care at American Sino. I am certain all of your patients will feel the same as me.
To all the nurses, midwives and doctors at FWH who helped us during our stay: we couldn’t have gone through the last few days without your constant support and help. It meant everything to us to have your all there for us during the long labor, ( esp. Dr.Zou and nurse Kate and Lisa) and the first few days afterwards! Thank you from the bottom of our hearts. We are grateful. With much love, the Park family. And Happy Holidays!
Dear Dr. Ferguson, and Team, We thank you for the exceptional experience we had with your team in the past 6 months. We especially thank you for the smooth transition mid way through the pregnancy from Redleaf. Dr. Ferguson, your clear & warm approach during the child birth is very much appreciated. You were very clear on what we expect, leading to limited anxiety for us. Also your confidence, helped Roscy to deliver the baby on her own this time- we thank you for all of that.
Dear Dr. Ferguson, This is just a little gift to thank you so much for everything you did to support me throughout my pregnancy and birth. It was scary to have Ralph come early and with the issues I had but I always felt 100% safe with you and that I was in the best possible care. Words cannot describe how truly thankful we are for bringing our baby boy safe into the world. Ater waiting 4 years for our baby, you helped our dreams come true! All our love, Phoebe, Brett & Ralph Rose
Dear Dr.Lu-Ferguson, Our family is deeply grateful and happy that you have been with us during these years and delivered both our children. FWH has exceeded our expectations and you are fantastic! Thank you
Dear Dr. Ferguson and FWH team, It was a great experience to have your helping us through the pregnancy and bringing our healthy little girl to the world. Your kindness and professionality made the last ten months of ours much easier and secured. Thank you so much for everything! We wish you all a happy new year! Best wishes Chris范琤
Dear Ferguson Team, my mother and I would like to thank you all for your care and attention during her pregnancy and my delivery. All our love, Eliana Aliya, Olesya, Eyal Bafri
Dear Dr. Michelle Lu-Ferguson, Thank you for taking such good care of my mother and for delivering me safely to this beautiful world. You are truly a remarkable woman and we will always cherish you. All our love, Eliana Aliya, Olesya, Eyal Bafri
Thanks for your help during this so special moment! Let's keep in touch.
Dear Michelle , We are very happy for our new toy at home. We are grateful for your support and outstanding envolvement during our pregnancy and baby delivery. THANK YOU VERY MUCH! Basilios Family.
Dear Dr. Ferguson Dr. Ping and all nurses, Thank you so much for all the great care during my pregnancy and delivery of Floris. Thanks to you it has been a great and stress-free experience.
Dear Dr.Lu-Ferguson, A million million thanks! You really are the bestest doctor around!! Your help, sense of calm and understanding made the pregnancy and labour as lovely as can be! We are eternally grateful!!! Lots of love, Maromi, Sammy & Wao xoxo
Dear Dr.Ferguson:Thanks for you delivering Ruben to us. He is a "talkative", though he cries loudly and clearly, because he knows what he needs. He breastfeeds well, takes milk healthily and gets plenty of vitamin D, he does everything with vigor and energy. We both really love him, his 2 year old sister gives him kisses every day. Thanks you for caring for us ,I feel relieved and invigorated.
Dearest Ferguson Team. At the end of 2015 we found out we were going to be parents. We were thrilled, but next came the challenge- find a doctor we love and loves us in return. This was no simple quest but thankfully we were blessed beyond words to not only find a doctor but an entire team! The moment we all met, we knew we had found our fit. We cannot thank you enough! Labor and delivery was where your true love beamed. Many of you gave up weekend time with your families to come help us. There was quite an amazing team for William’s debut! Each every one of you played a vital role. But most of all thank you to our sweet Doctor Jennifer Zou who is the kindest most gentle being. She respected all my hopes, wishes and worked so hard to make them come true! Our beautiful healthy sweet boy is here and we thank you all for having a part in that.
Dearest Dr. Jennifer Zou- Thank you from the bottom of our hearts! You did an incredible job with all of the prenatal care and helping us deliver William. We are treasuring having him in our lives and count it an enormous blessing to have you! We love you always.
Thank you for your kind wishes to the birth of our baby girl，Sophia Johanna. Viktoria and Frank.
Louise, Thank you so much for all the support and advise. It was so appreciated ad needed. You are great! Love Jolene & Russell & family.
Dear Dr. Ferguson, Thank you for everything that you did to bring Russell safely into the world. You are a wonderful Doctor!