Dear Dr. Ferguson, Thank you so much for your support, encouragement, knowledge and skills in the delivery of our son Rhys. Through the entire pregnancy and delivery, you and your team helped me (and my husband) get through each stage with confidence! When starting this journey, I was extremely nervous to give birth in Shanghai, but after my experience with FWH, I’m nervous of giving birth somewhere else if baby #2 is in our future. Thank you for being such an integral part of our journey!
Dear Dr. Ferguson, Dr. Dai & the FWH team, Thank you for making us meet our little bundle of joy & the light of lives “Aarav” as well as for the wonderful care during our pre-& post-natal journey!
Dear Dr. Ferguson, Once again you have enabled me to have the most perfect birth experience. You were understanding and patient to my needs, and I will always be grateful for that. Jamie and I feel extremely fortunate that you delivered our second daughter, Amelia Rose. Suggesting that Jamie helped deliver her with you was an extraordinary experience for him! We really cannot express our gratitude for the care and support you provided both during my pregnancy and delivery. I know I'm not the easiest patient! We will leave Shanghai in January and we will make sure both our girls know about the wonderful doctor that delivered them both. Thank you so much for everything!
Dear Dr. Ferguson, Dr. Dai & Dr. Zou & amazing team, Thank you for everything! I very much appreciate the professionalism & care you & the whole team has shown us to ensure a smooth pregnancy & delivery. Our family wishes the whole team a happy new year & our best wishes for the future.
Dear Dr. Jennifer, Thank you so much for all your kindness, you have been very helpful during these last 6 months. You made the whole process so much easier.
Mindy, I just don't know how to thank you enough… you've changed our lives. I don’t think I could have ever done it without you. I feel like fate placed you with us for a reason! I will never forget your guidance, compassion, encouragement and support. I firmly believe you were the reason I was able to push through. Thank you.
Dear Dr. Ferguson and team, It’s been 2 months since you delivered our Donya. We couldn’t be more grateful to have this healthy and happy angel in our lives. Being in labor delivering a baby isn’t easy, but your team made us feel respected, protected and loved. They felt like our family and trusted friends rather than doctors, nurses, and midwives. Because of your team I felt the courage and faith in myself that I could make it through the hardest part. Thank you so much for making our journey so comfortable and joyful. We will always remember these precious days! Sending lots of love on behalf of our family, and wishing you a very happy new year.
Dr. Dai, We can’t thank you enough for going through this new experience of having a baby in China with us. We so appreciate and recognize your flexibility, professionalism, kindness, knowledge and loving heart to deliver our baby girl Everee. Please accept a small taken of our gratitude. You are forever in our heart’s!
To the lovely team, Thank you so much for being with us in this amazing experience to welcome Jay into this world. We will never forget the warmth and joy you all brought us of appreciate all the help + advice, they are forever useful.
Dear Dr. Dai, Dr. Ferguson & all of the wonderful staff at American Sino and FWH, Thank you for the excellent and caring support you offered us. On every occasion that we saw you all we felt we were in the best of hands and knew that your professionalism and care was unmatched. Our boy, Syrus, is doing so well now, he’s healthy, happy, and friendly to all and we’ve got you all to thank for helping us along on this journey. We have much to say thank you for and we hope to see you all again as little Syrus grows.
Dear Dr. Ferguson, Words can’t express how thankful we are to you and FWH. You have given us the two most glorious gifts of our lives, our daughter and now our son. You and your team ensured we were all healthy and safe every step of the way. When I didn’t think I could do it, you made me believe that I could (and I did!). We can’t imagine having any other doctor or any other experience than you and FWH. “Thank you” just isn’t sufficient. You are truly our real-life super hero.
Dr. Ferguson, Thank you for making my wish come true---helping me complete the delivery by your own way. Thank you for your company to make me feel safe. Thank you for having my little chubby angel with the smallest wound. It is filled with emotion and gratitude during the entire delivery, which will be one of the most beautiful memories in my life.
Dear Dr. Ferguson, Going through childbirth is a mix of immense pain followed by immense happiness. In our experience the presence of a world-class doctor and team was simply priceless. Thank you from the bottom of our hearts for an incredible birth experience. Words cannot express our appreciation. Wishing you and the rest of FWH all the best! Much love and many blessings
Dear Dr. Ferguson, We’re so lucky to have had you throughout our pregnancy and delivery of our son Mavi Han. We can’t thank you enough for taking such a good care of our family and never leaving us alone as new parents. You made us feel at home while we are thousands of miles away from it. Thank you for your time, love and guidance.
We are now a family of four! Hannah has taken on her role as big sister like a pro, and Ava is a well-behaved sweetheart who cries little and sleeps lots. Our hearts are so full and we can’t wait for you to meet our little one! Thank you Dr. Ferguson, Dr. Dai, and all the FWH nurses and midwives at American Sino for taking such great care of me through my pregnancy and delivery. We are so grateful and blessed once again because of your great support!
To the entire FWH team: THANK YOU, thank you. You all have been amazing, every step of the way. My goodness the entire pregnancy, Con and I felt we supported, encouraged and nearly carefree, as we knew we were in the best hands in the world. Yes, world, Con and I don’t say that lightly! Being abroad in Shanghai could present uncertainty and anxiety, but we had complete peace about your team throughout, praise God. I will miss seeing you all each month/week, but Jude & Evan will come back for visits! To Dr. Ferguson- your professionalism and expertise has impressed us from the beginning. We also so appreciated how you engaged Con in all the conversations, really focusing on our family’s well-being. To Louise- from the 1st “Bringing Baby Home” class to holding my hand during the delivery to your patience and affirmation when tandem feeding, your personality and humor were/are a welcome presence each time we walk in here. It’s (almost) a shame you are such a great teacher as we heave no need to return! Hehe. To Tara- thank you for your guidance along the way and your superpower feeding advice and skills. We felt so relieved after the BF consultations with you and Louise. You are absolutely gifted and thank you for sharing us! To Dr. Dai- the delivery was a success and we cannot thank you enough for your hand in that (literally!). To all- this has been a once-in-a-lifetime experience and we have nothing but incredible memories from it, and two healthy twin boys! (and healthy mom) Thanks again!
Dear Doctor Ferguson, There are no words that can express my gratitude to you and to all your team. I came to you in tears, lost in my fear of having another c-section. You and all your team followed me step by step, you respected my choice of trying a VBAC, and you were there with me waiting for contractions to come. When you told me that we had to do a c-section, I lost control of myself, but you explained me all the reasons and made me understand the operation. During the operation, you hold my hand and talked to me, I felt no pain at all. All your team’s doctor and nurses took so well care of me while I was at the hospital. I will never forget what you did for me. Thank you
Dear Team, We truly had a wonderful experience with your team and the whole journey. You can all be very proud of yourselves and your team. World class! Thanks
FWH staff all took very good care of me and my newborn! As with my first pregnancy, I felt assured I was always in the best hands. Thank you to all the nurses, midwives, Louise and Tara, and most of all Dr. Ferguson and Dr. Dai for making this second birth a smooth success! Warmest Regards
Dear Ferguson Team: Please allow us to express our thanks to every one of you in the most traditional way. Thank you for your kindness and professionalism, protecting mother and daughter through this journey. I learned of FWH through a friend’s recommendation, and after my first communication with Dr Lu-Ferguson, I chose FWH prenatal care and delivery without any hesitation. Throughout the prenatal process, Dr Lu-Ferguson patiently asked about every detail of my situation; she cared for not only my body, but also my mental health. I can say without exaggeration that my experience at FWH toppled my preconceptions about medical care. At traditional hospitals, I felt like a diagnosed case, a number on a label; but at FWH, all the employees daringly called me by name, and greeted me with a smile. And my regular doctor Dr Lu-Ferguson took care of my mood and my dignity every time. The kindness of doctors: I experienced that truly at FWH. About FWH’s professionalism. During the prenatal screening, my baby was found to have single-umbilical artery. Dr Lu-Ferguson immediately explained to me the situation, and gave me great confidence. Every checkup after that, Dr Lu-Ferguson meticulously monitored the baby’s umbilical blood flow, and continuously followed every stage of my pregnancy. Afterwards, I was diagnosed with gestational diabetes. FWH team prepared recipes for me, and according to their prescription, I successfully controlled my blood sugar throughout my pregnancy, and did not have a big baby. Another unforgettable experience was Tara’s lessons. This allowed me a more detailed knowledge of labour, delivery, and breastfeeding, and took away my anxiety and fear. For a first-time mother, knowing about delivery gives great encouragement during the process. All up until the delivery, Tara taught me and answered my questions ceaselessly, so that I faced birth calmly. Finally, under Dr Lu-Ferguson’s watch, we completed the entire delivery quickly and in an orderly manner, and everything seemed natural. The whole process was completely unlike anything my friends described about delivery. I can’t refrain from wondering at how efficient FWH is at pain management. Single umbilical cord, battledore placental, gestational diabetes, umbilical cord wrapped around baby’s neck three times - all these technical terms on the birth medical summary were impossible to connect with my amazing experience. It’s hard to imagine my prenatal and delivery experience without FWH. Thank you to FWH’s medical team. TARA, Dr Wang, Dr Chen, Dr Zou, the kind nurses, and the midwives (Joanna, Clean, Alina), who accompanied me through delivery - thanks for your guidance, and for adding such a wonderful stream of memories to my life. Lastly, thanks for Dr. Lu-Ferguson’s companionship. Your professionalism, kindness, detailed and accurate diagnoses - all these helped to bring me a safe and healthy baby. A kind heart, a kind profession! BRAVO，FERGUSON WOMEN’S HEALTH!
For the birth of my second child, I was in a very different country where I didn’t speak the language and had no idea what to expect in China. And, while I had a good experience with my first, I wanted to try a different type of birth (I also had some concerns about getting an epidural for the second time). All these factors led me to try the doula service offered by Ferguson Women’s Health (FWH) and I would not hesitate in recommending it to my friends (in fact, I already have). From before birth (discussing birth plans) to during and after, I was well taken care of by Tiffany. During labour, she helped me manage my pain really well, reminding me to breathe properly, using an array of tools and positions to massage and alleviate the pain from each contraction, and being my and my husband’s mental and emotional support throughout. Would this have been a different experience without her? Absolutely! And my first birth is testimony to it - I wasn’t coping with the pain and while I took birthing classes, what I learned and practiced was quickly forgotten during the moment. I had an epidural so for most of the time was in bed asleep, which meant my husband didn’t have a big part to play. This time, with Tiffany’s encouragement, he was actively helping with massaging me, encouraging me through each contraction and supporting me in all the right ways rather than being sidelined to the couch. I am very happy with how my birth went….and if I had to do it all over again, I wouldn’t change my decision to use the doula programme at FWH.
The most satisfying feeling when you become parents! Thank you ASOG Team & especially Dr Lu-Ferguson for helping us in this long and difficult journey of bringing our beautiful princess into this world! It’s been an overwhelming experience to be part of this journey which was made easier by yourconstant support. Today when we step into a new chapter of our lives, we wish Dr Lu-Ferguson & her team along with the ASOG team all the very best!! Cheers!
That’s time for miracles! Antonio was born, and we don’t have words to say THANK YOU Doctors, Nurses, and entire Staff for being so professional and lovely all the time. A new beginning is just started and we’re so glad to say that you’re part of our history and our memories will always remind us of the amazing days you cared for our family. Thank you very much!
Thank you American Sino team for the delivery of a beautiful baby girl Piper. Dr Ferguson was amazing as always and a lovely supportive team of nurses!
American Sino & FWH - Thank you for taking GREAT care of mama & baby. We felt cared for and safe, and are leaving the hospital very happy about our experience. We will treasure the memory of Baby Malachi’s birth always. Thank you!
Dr Ferguson, Sincere thanks for all your warmth, kindness, and care over the past months. Our feet never touched the ground. Best wishes
Due to our work, my husband and I have lived in Shanghai for a very long time. When I became pregnant we were hesitating whether to return to Hong Kong or remain in Shanghai. Finally, we decided that if we could find an accommodating and trustworthy medical team, we'd give birth in Shanghai. After many unsuccessful tries, we met Dr Lu-Ferguson for the first time when I was 5 months pregnant. Dr Lu-Ferguson was calm, graceful, and extremely professional. We decided that very day to remain in Shanghai, and request Dr Lu-Ferguson and her team to attend our birth. For each check-up, no matter what happened, Dr Lu-Ferguson would answer our every question calmly. She thinks that the process of pregnancy and birth is very natural, and that she and her team are just there for extra help and support, so she recommends a natural birth and no episiotomy. This matched our view exactly. After reading several resources, I learnt that FWH's natural birth rate is very high, while their episiotomy rate is only 2%. I was always worried to do a natural birth because I was scared of episiotomies, and those numbers gave me new confidence. Before the birth, we also attended Tara's 1 on 1 prenatal and breastfeeding classes. Tara was very patient and laid-back, and explained many additional processes to us very professionally, especially about breastfeeding. FWH strongly encourages breastfeeding. This showed me, even though I didn't have any previous knowledge about it, that breastfeeding is important and offers many benefits to the baby as well as the mom. After Tara's lessons, my nervousness about the upcoming delivery was relaxed so much - I knew that I wouldn't have to worry too much about the future but could focus on enjoying the process with my husband and baby. At 38 weeks & 5 days, we went to a checkup and Dr Lu-Ferguson found that the baby's cord blood flow was showing problems, so she recommended us to induce immediately and hoped to deliver the baby that same day. We arrived at the inpatient hospital at 1:30. Some nurses accompanied us throughout the whole process, and never left even for a second. They were all helpful and enthusiastic, and very caring towards me, which made the whole experience very happy and relaxed. I want to thank especially the head nurse Chen Li, the nurse Ella and the midwife Lisa, who were with me the whole time and made me feel very calm, and always gave me encouragement. Dr Lu-Ferguson also was with me regularly. She didn't call for a c-section just to increase the pace of my very slow labour, but patiently waited for dilation. When my contractions were painful she even helped me to massage and gave me some aromatherapy to soothe them. At 8:30 that night I gave birth to my baby naturally without episiotomy, and the whole process went very smoothly. I have to say that if not for the guidance and decisions of Dr Lu-Ferguson, the process couldn't have gone as smoothly. Dr Lu-Ferguson made me realise that actually having a baby isn't so scary - the scary thing is not finding the right doctor and team. After the delivery Dr Lu-Ferguson kept praising me, but it was all her achievement. I learned that Dr Lu-Ferguson's daughter graduated that day, and I felt very bad for causing Dr Lu-Ferguson to miss her daughter's graduation. Actually, throughout my labour, if the team had wanted to speed up the process at all, they could have easily called for a c-section or performed an episiotomy, but Dr Lu-Ferguson did not, but always patiently encouraged me and offered guidance, and for that I really am very thankful. I'm so lucky to have met Dr Lu-Ferguson & her team. Their mindset and policies are so different from regular doctors. Finding such a well-trained team was really very lucky, and it's greatly increased my confidence to have a second and third baby. And I also want to sincerely thank the FWH team, for providing such a beautiful and smooth labour and delivery process.
Dear Dr. Ferguson, Thank you so much for such amazing experience. You are without doubts the best doctor I've ever had. Super professional and reliable, I feel very lucky.
Dr. Ferguson, Thank you so much for all you have done for us, helping us bring Alexandra to the world. Love your professionalism and your team. All the love
Dr. Ferguson, Midwives and Nurses, Thank you so much for helping bring Miles into the world! Also thanks for taking such good care of us both. You made us feel relaxed and at ease the whole time, and we were lucky to have you all guiding us through. Thank you all so much again
Thank you so much for all your help and support. I hope Carmen is growing up healthy and strong baby. My best regards
Dr. Ferguson +Team， Many thanks for the excellent care and expertise throughout our pregnancy, delivery and postpartum! You have brought much comfort and confidence to the process!
Thanks Ferguson Team! Thanks for the loving care Dr. Ferguson’s team provided, bringing me and my baby the most nurturing attention from our first checkup onwards. Throughout the whole delivery process, in every way, you monitored and relieved my mental wellbeing and physical pain, and made sure that my baby and I did not suffer during any part of the process! My whole family wants to express gratitude once again!
To Ferguson Women’s Health, Thank you so much for helping bring Harper safely into the world! Also, thank you for taking such good care of us both. I am lucky to have found you and your team, who provides an absolutely amazing birth experience.
Daphné and I wanted to thank you all for your support and the help you gave us during my stay at FWH. When I called you, specially during the night you were always there to help me with breastfeeding or taking care of my baby. I truly appreciated. Thank you again. A special thanks to Tara who was there on Saturday morning to help me to face the situation and Louise for helping us with breastfeeding. Enjoy the chocolate!
I have been pregnant for more than 14 weeks, and I have been following Dr. Lu-Ferguson at American Sino. Sincerely recommending FWH team, they are very professional, specially Dr. Lu-Ferguson or Dr. Xu who are so nice. And they have rich experience, not like other doctors always scaring patients (some doctors would say that you cannot do anything, just lay to rest.) FWH doctors are easy-going, who would encourage you to do appropriate exercises. But they will remind you what not to do. Any problem with your check-ups will be notified immediately, so convenient! The nurse, specially Amy, is so great. My blood vessels have been always hard to find, but Amy’s skill is really great! Every time she drew blood in place, and it didn’t hurt! Amy is gentle, patient and professional. Amy is one of my reasons for staying in American Sino! It is very important to choose the medical team. meet many unknown experiences. It is easy to be nervous during pregnancy since you could meet many unknown experiences. But having the professional team, patients will be comfortable. Thank you all the FWH doctors and nurses!
For me, when Myles was born I think most of the FWH team members were there lol. I cannot be more thankful to receive such professional help to ensure our emergency c section went smoothly! FWH team is the best!
Words cannot express how thankful we are to you and your team for supporting us during the pregnancy and birth. With your patience and love it was again an unforgettable experience. Many thanks for also bringing Benjamin to our life!
Dear Dr. Ferguson, Thank you for circumcising our son with care and professionalism. Your ongoing online advice provided us with piece of mind and reassured us that we helped him quickly recover from the surgery.
Today, our little princess is 6 months and I finally have time to write my production feelings. Due to my age, I chose the private hospital without any hesitation. Taking into consideration United Family Hospital, American Sino and Redleaf Hospital, finally I chose the best. My entire pregnancy was taken care of by Dr. Jennifer Zou. The first time I saw Dr. Zou, she was very kind. When I visited the hospital, the staff of Marketing told me that if I felt that Dr. Zou was young, they could choose some older doctors. I thought that being young doesn't mean to not be good at medical skills, so I still chose Dr. Zou. It turned out that my choice was very correct. Dr. Zou is very meticulous and responsible. The most important thing is that she respects the ideas of the pregnant women and will communicate with you about everything. I felt calm during my pregnancy. Our little princess may know that Redleaf is moving, her due date moved up. I ruptured without warning. I immediately contacted Dr. Zou. She immediately set up a bed for me, and when I got to the hospital, the staff was waiting outside the door to pick me up. My labor time was very long, Dr. Zou and the midwife have been cheering me on. Without them, I really can't believe I could birth my little prinecess in vaginal delivery after more than 40 hours. I've been being taken care of and encouraged. When the cervix was open to 2cm, I couldn’t stand the pain, Dr. Zou immediately offered me an epidural at my request. Here is a special mention of the midwife, Mindy, who has been very experienced and has given me a lot of help. Although the labour process was long, but everything has been smooth, with no perineum tear, a result that is very satisfying to me. Then I transferred to the 6th floor inpatient, the condition of which is excellent. The nurses have taken care of me carefully, and their attitude was very good. All sorts of infants and pregnancy supplies were prepared very well. The next day, the trouble came, the symphysis separation being so painful, that I couldn't turn over and move around. When Dr. Zou came to see me, she arranged a physical therapist named Juke to help me. At first, I thought physiotherapy was a long process, but after a few minutes of guidance from Juke, I could get out of bed with the help of a walker. Later, I went back to the confinement center, and I practiced according to Juke's teaching method, I recovered very well. There is also a mother having pubic symphysis separation in the clubhouse. We were in a similar situation. Compared to her, I am lucky to walk and lay a good foundation for postpartum recovery. After 42 days, I looked for Dr. Zou, and the results were satisfactory. From then on, I thought that everything was fine, only to find that an embarrassing thing happened in the last three months, and I experienced urinary incontinence. So I contacted Dr. Zou immediately, and she recommended that I take a consultation with Juke again. Juke's physical therapy class was very relaxed and nice. She first inquired and understood my situation carefully, and then examined me carefully. Every move in the examination, she would ask me how I felt, and repeatedly checked if I felt comfortable. It had been thought that postpartum incontinence was caused by pelvic floor muscle relaxation, but the problem with Juke's examination was that the pelvic floor muscles were too nervous to relax. It's good that I saw Juke, since the advice from the postpartum recovery center would have made the pelvic floor muscle recovery worse. Here I must remind everybody, postpartum problem must be addressed with professional help. Juke arranged ten sessions of physical therapy for me, taught me how to relax the pelvic floor muscles, and adjusted my posture and position. She also found the reason for my right leg muscle numbness. After a period of adjustment, I clearly feel the improvement, which has now basically returned to normal. After my maternity leave ended and I went back to work, Juke learned that I was too far from the clinic, and she offered me a home service, which made me very moved. Juke said she had a prenatal physical therapy class, which was really a shame that I didn't pay attention to attend it. If there is another time, I will take Juke's class early. Every day, watching our lovely little princess grow up happy, and I feel god gave us our most precious gift. This is the most beautiful moment of my life. I sincerely thank you to the Ferguson team, at Redleaf hospital! Thank you Dr. Zou, Mindy for care, Juke for help, and other nurses, midwives, the anesthesiologist and pediatrician. If I want to have a second baby, I also will choose the Ferguson team.
Dr. Ferguson, From my family and myself for all your guidance and support during my pregnancy and delivery. Your confidence and serenity during this experience were priceless. I felt good and calm knowing that I had you as my OBG. My husband and my mom are also grateful for your care during the delivery. It was very comforting to hear your voice guiding us on what to do and the decisions made. Thank you for staying after the delivery and making sure Maya Lucia was fine. Muchas Gracias Por su apoyo! Sincerely, Raquel, Marc, Fany and little Maya Lucia
Thank you to all the team of nurses, midwifes and doctors, you all made everything easier and recovery faster. We were really comfortable and relaxed. Thank you for being part of this special moment in our life, welcoming chubby Alec Mateo. Special thanks to Lisa and Dr. Jennifer Zou. You guys rock.
To the loving team, Thank you for the professional care! You definitely know how to care for mommies and babies. Special thanks to Dr. Xu, Lisa, Kate and Shlomit and of course the caring team that supported us during our time here. Nofar, David and Kalimera
Dear Dr. Ferguson, This card simply sums up everything. We sincerely thank you for your professionalism, care and time. Thanks to your thorough work, you have made the best start in life for our daughter Elona, and the fastest recovery of the mother. With our kindest regards, From Elona, Eloïse and Benjamin (Happy French Family)
Dear Dr. Zou Jennifer, We would like to sincerely thank you for your follow-up, advices, and care all along the pregnancy till the birth of our daughter Elona. Your care and professionalism gave us confidence to pass this wonderful but stressful event.
Thank you to the incredible team of Ferguson Health & American-Sino! We are especially grateful to Dr. Kristine Xu who’s been with us for the past 9 months and safely delivered our baby! Also thank you for the patience and care to the amazing girls from the nursing and midwife station. Without your advice and director, we would not know what to do! And last but not least, sincere thank you to Shlomit and Louise for guiding us through the difficult phases of breastfeeding. You two are lifesavers!
Dear Dr. Ferguson/Dr. Zou/Louise and the entire staff of Am-sino HuaShan: Words cannot express the gratitude that we have for all of you. You have all made the last 10+ months not just comforting and at a peace of mind, but enjoyable and so happy. Nic is such a happy baby because of it! Your skills and expertise are unparalled and your kindness took our care to the next level. Thank you for all that you are and all that you do. You are truly amazing!
Dear Doctor Ferguson & Team, From the moment we first visited Ferguson Women’s Health we knew we were in safe and caring hands. You have all helped reduce the stress and anxiety I have around giving birth, enabling me to have a happy memory of the experience for giving birth to our first baby daughter Layla. Thank you for helping us bring our little baby girl into the world, with such a great experience along the way with your team.
Dear Dr Ferguson, Lisa, Lucy, Bella, Kate and the entire team, THANK YOU for delivering our perfect baby girl, thank you for making the experience beautiful. Everyone was so kind, genuine, caring and professional. We had an easy labour & delivery and it was all because of you. Thank you from the bottom of our hearts.
That’s time for miracles! Antonio was born, and we don’t have words to say THANK YOU doctors, nurses and entire staff for being so professional and lovely all the time. A new beginning is just started and we’re so glad to say that you’re part of our history and our memories will always remind us of the amazing days you cared of our family. Thank you very much!!!