Louise, You're incredible, invaluable, and a legitimate life-changer. Two pregnancies, three babies (and their mama) all have you to thank for their first months of life. If it wasn't for your wisdom and experience, I can almost certainly say they wouldn't have been breastfed. With Naomi, I was pretty hopeless and in so much pain – which infected everything. With Jude and Elan (literally) had my hands full and had no idea. With all three, your patience and advice made all the difference. For this, Con and I are so grateful and thank God for you and your presence in our lives. With both deliveries, you and Dr. Ferguson were reassuring the constant almost all the uncertainties. It's been a pleasure speaking with you, making all of the pain and frustration with it. Thank you! Also… your classes are helpful, the infographics are awesome and you're just so talkable, I fell this is your best trait!
Thank you Dr. Jennifer Zou and the FWH family for looking after us throughout our pregnancy journey – from the comprehensive prenatal care and the hands-on classes (cheers Louise) to the delivery of our baby boy – you truly went above and beyond. We could not have asked for a better experience. You will always have a special place in our hearts!
Dear Dr. Ferguson, We are so lucky that two pregnancies from 2018 to 2021 have been guided and guarded by you. Because of your superb professionalism, the birth of our two babies was so smooth. And I have felt so clam as long as you were with me. You are always so kind and considerate. Patients will always be your priority! it is all thanks for helping and caring about us, for that we will always and forever be grateful.
To Dr. Dai and the entire team at Ferguson that helped bring our son Philip safely to us, From the very beginning of our pregnancy you made us feel safe and knowing that we had the best doctor looking after us. When our delivery became more difficult than we had hoped, you gave us the greatest gift by safely bringing us our baby boy. For this we are forever grateful and will always have a special place in our hearts. Thank you for everything!
To Louise Roy, When our birth experience did not turn out guide as we had hoped, we faced challenges that we had not anticipated. From that moment you became a support that we desperately needed in our toughest days. Without you, I don't know how we would have gotten through it. Thank you so much for everything you did for us. You will always hold a special place in our hearts.
Dear Dr. Dai, We wanted to thank you deeply for giving us such an amazing experience for the birth of our son on 17th of February 2021. You supported us, with information, empathy and so much respect. Thank you for letting us start this journey of parenthood so beautifully!
Dear Dr. Dai, Not sure where to start. From the time we entered Ferguson we were treated so well. I want to thank you for all your support during this journey, you made it amazing. All the care right up to labour and delivery was great! The actual labour and delivery you made very easy with your calm and soft attitude. I stress a lot and because of you I had the most beautiful wonderful experience! Keep being you Dr. Dai.
Dear Dr. Ferguson, Your steady hands, your reassuring advice and your caring heart brought three beautiful and healthy girls into our lives. We forever thank you.
Dear Dr. Lu-Ferguson & Team: It is impossible for words to express how grateful we are to have you bring both our boys, James & Xavier into this world. From the 1st meeting through to the postnatal checkups, we always knew we were in the best hands every step of the way. We want to thank you & your team for the diligence, professionalism and heartfelt care that was shown to us, truly world class. Although we have decided that 2 boys are enough to keep us busy for the rest of our lives, if we had wanted to have another child, we couldn't imagine having them with anyone but you! Again, our sincerest thank you to you and wonderful people on team-Ferguson.
FWH's amazing care and concern was overwhelming. Nothing was too much or too little. Every person showed concern for my well-being. I am extremely grateful and humbled by this very kind gesture. Your communication is extremely efficient. As a foreigner in a foreign country I am grateful for all the love and care. To all the nurses, doctors and especially Dr. Ferguson: your love, care, affection and concern is the reason why I will get better soon. Lots of love to you all.
Dear FWH team, We would like to express our gratitude for all you did to make our pregnancy journey so smooth and wonderful. Your professionalism, guidance and support throughout assured us that we were in good hands. We are very grateful that Frederik came to the world surrounded by such amazing and caring doctors and nurses. Special thanks to Dr. Ferguson, nurse Rose, nurse Jovi, nurse Cissy and Louise.
Dear Dr. Dai, Benny and I wanted to thank you for the exceptional care we received from you and FWH. I can't imagine having better care at any facility in the world. – seriously. You were wonderful to answer all my questions, monitor our health + progress, and deliver by C-section our beautiful Xochi (so-chee). it's been almost 6 months and she is full of life learning how to laugh, sit up, and express herself with yells! Thank you!
Dr. Lu-Ferguson, Louise and team, It's hard for us to express what our experience at Ferguson has meant to our small family, but rest assured we will always recall and be grateful for your kindness, encouragement, professionalism, and formation of such joyful memories. These are at the core of what we'll take into the future in the developing narrative of our family. We pray your practice reaches the lives of many others not unlike ourselves.
Dear FWH Team, Thank you for your support and care during my pregnancy. We are grateful to the entire team. Dear Dr. Ferguson, Thank you for your support and care during my pregnancy and birth. We are so grateful to have you and that you delivered all 3 of our daughters (2016-2021). We can't thank you enough.
Dear Dr. Dai, From the bottom of our hearts we thank you for being such a crucial part of a wonderful journey throughout our pregnancy and birth of our first son, little baby Leo. We will forever cherish the memories of an empowering, beautiful, clam and confident experience of birthing guided and guarded by you. There are fewer and fewer people for whom being a doctor is not just a profession but a calling. Bless doctors and angels like you!
We are very much appreciated of your great support from the professional team, from Day"1"to"baby KK's birth". Special thanks to Ms. Rose & Dr. Lu-Ferguson during Prenatal checkup. And Louise for Lactation consultation.
Dearest Dr. Zou & the Ferguson team, Thank you for all your guidance & support during my pregnancy & the birth of our daughter, Solange. Special thanks to Susan who was with me for so many hours, & Rebecca, Alice & Cissy who cared so well for Solange in the first days of her life. We are forever grateful to you all.
Thank you is not even close to show our gratitude and appreciation towards Dr. Ferguson & FWH for helping us to deliver those three beautiful boys to our family. Thank you and all the best in the future.
Dear Dr. Ferguson and the Ferguson Team: My family and I would like to say thank you for the excellent care you gave us as we embarked on a wild pregnancy journey during this crazy year of 2020. We had no idea the Covid-19 pandemic would be so disruptive. As an American I had always imagined being able to go back to America for the birth of my child. However, since my husband is Chinese and the US closed its borders to foreigners entering, my husband and I quickly realized that our only option was to have our first child in China. At first, we went to other hospitals, but were very disappointed with the lack of care and concern. After speaking with a friend, we decided to try Ferguson's clinic. From the first day we were so impressed with the thoughtful questions and the valuable time Dr. Ferguson and her staff gave to us that we knew these were the kind of people we wanted around us for our daughter’s birth. We were treated not as numbers but as people. Over the next few months we had many ups and downs as we tried to balance the cultural differences associated with our different upbringings. My in-laws and my husband had strong ideas, as did I, about pregnancy and after care. The support that everyone at Ferguson gave us was over and above what we could have imagined. Looking back now I am a bit embarrassed about all the precious time we took from each of you. However, all of you were so gracious and caring about our beliefs and differences that you made our struggles yours; supporting us in finding thoughtful solutions. Ultimately our birth experience was a beautiful one. I felt empowered each step of the way. My birth plan was respected and followed, even allowing me to have Tiffany as our doula and, upon my request, not administering any drugs. My friends back home in America laughed at me when they heard that immediately after the birth of our daughter my husband and I talked about having another baby at Ferguson. Our daughter's birth had gone so smoothly, why go somewhere else? They say it takes a village to raise a child, but I also believe it takes a village to birth one. Words cannot express how truly grateful we are to have found such passionate, caring, and committed people to support us during this precious time. It is all thanks to this amazing Ferguson team that our daughter's first breath and cry were met with calm love and care… and for that we will always and forever be grateful.
Dear Dr. Ferguson, FWH team: Thank you for all your care during my pregnancy. Every one of the team made me fell warm experience and safe. Also thank you Dr. Ferguson for providing many guidelines and advices to me, as a new pregnant woman, so that reduced anxiety, especially in the hard delivery process. The team's professionalism helped me decrease much pain and gave me a much easier delivery experience than I had imagined. Thank you guys and have a Merry Xmas.
Ferguson Health Team – Dr. Dai, Louise and Mindy, Thank you so much for helping us bring Lyla into this world and ensuring that she was safe and healthy. You all went above and beyond and we really appreciate each of you. Your professionalism and kindness made us so thankful to have made it back to Shanghai for her birth. We know we were in the best hands!
Dear Jennifer Zou and Team, Thank you very much again. Today we return to the hospital, but we are 3! Livia is a happy healthy baby. Mum had an amazing pregnancy and delivery, thank to you. Also a big thanks to Louise who with her advices helped us a lot.
Doctor Ferguson, Zou and Louise, Thank you very much for your support! My delivery was not easy, but your support afterwards was amazing. You take very good care of me and baby Célia. We felt secure and confident thanks to you. The nurse team was also very nice and helpful. PS: special thanks also to nurse Cissy who takes good care of me the first night at the maternity, thanks to her I was able to breastfeed at the end of the night. And thanks to nurse Rose who was always so nice during prenatal check-ups!
Thank you Dr. Zou and FWH team for the amazing care and support throughout the pregnancy and birth of our daughter Hannah Fay, born Oct 2.
Dear Dr. Ferguson, Thank you so much for all your care and attention during our prenatal care and Jasper's delivery. Thank you so much for being so prompt in carrying out the C-section and being so supportive during our emergency C-section. So far Jasper is a very happy and lively boy!
Dearest Dr. Lu-Ferguson & the FWH team, We, the Prescott family, thank you from the bottom of our hearts for the love and care you showed us for our baby Gia's delivery. Your professionalism and prompt decision making allowed Gia a safe delivery and for that we are eternally grateful. Life is a wonderful thing and we will make sure we help Gia live it to its fullest!
DEAR LOUISE: Thanks again for your support before and after pregnancy. All your advices made the journey much better and let us an amazing memory.
Dear FWH Team & Rici Nurses, It’s almost impossible to find words to express how thankful we are for all of your support in bringing our little wonder to the world! Especially to Dr. Zou for being her calm and dedicated self, always at our side through trying to get pregnant over and over again, a happy relaxed pregnancy, a not-so-relaxed delivery and post-partum care. To Mindy for making the delivery a good and special experience, and to both you and Louise for all your support and knowledge, being there day and night, reassuring us that we are not killing the baby. To the nurses team for your caring, professional and always smiling help through check-ups, night feedings and everything in between. To Dr. Ferguson, first of all for bringing this incredible team to life and for your medical wisdom and care. And to everybody else who was involved in this special experience. It is hard to imagine not seeing all of you on a weekly basis anymore. It feels to us like the happy end of an incredible journey which we were blessed and honoured to share with you!
Dear Dr. Ferguson – I want to thank you for the amazing care, attention & expertise you gave us during our complex pregnancy. It was hard but not once did we doubt we were not in best hands and lucky to be in Shanghai. I truly felt like an individual this time around compared to my first birth. I know the community feels the same! I am convinced you have super powers! HaHa I again thank you for being part of our journey in having our rainbow baby! Much love truly in awe!
Dear Dr Ferguson + Dr Dai, Thank you for the safe delivery of baby Kai Trau, and to Dr Zou + all the staff during the course of the pregnancy. What an amazing team you have who are always so attractive + caring.
Dearest Ferguson Women's Health team – Thank you for all you did to make our delivery experience so wonderful! We felt like we were in safe and capable hands every step of the way. We are so appreciative to you for your incredible care! Thank you!
Dear FWH team, Thank you very much for all your support throughout the pregnancy and beyond. Today I used the head down – clap on back technique the second time after my boy choked on a piece of carrot, and was able to quickly resolve the situation. Thanks again for everything.
Dear Dr. Dai, Thanks to you, we are holding in our arms our little miracle! We simply can’t express with words our appreciation to you and your team. You have been amazing! Thank you for always giving me/us options and respecting our wishes to a natural delivery. It couldn't have gone any better!
Dear Dr Ferguson, We cannot express enough gratitude at the service and care through the entire pregnancy and delivery. FWH made even ‘Labour’look relatively easy! Thank you so much for the care.
Dear Dr.Lu-Ferguson, Thank you for your kindness and care since the first time we met. I really enjoy the communication between us, and your positive energy makes me full of confidence in pregnancy and childbirth. I feel love and compassion for life in your eyes, and I am so glad that it is you for delivering ZuoZuo and YouYou. I have found that you are an empathetic person, which is expressed in gentle form. Grateful to meet, wish you all the best! PS: Thank you all in the Ferguson Team for your care and support, and thank you for giving me this beautiful journey. Wish more women be able to experience Ferguson Team's ideas.
Dear Dr. Ferguson: Thank you for the commitment in delivering our daughter Mila and taking great care about us. Our journey without you wouldn't have been the same.
Thank you from the bottom of our hearts Dr. Dai for everything you're done for us, for the great care we received at Ferguson's hospital, for your kindness and patient.
Dear Dr. Ferguson, FWH and RiCi team… With this little letter we would like to thank you for your support. It was a long journey full of surprises and you walked us through it with great confidence, knowledge, experience and professionalism. And more importantly with open hearts, good words, warm touch and positive energy. We are very grateful that our little Bruno came to the world surrounded by such amazing people. We would like to thank you all from the bottom of our hearts! Dr. Ferguson for giving us strength, Louise for giving us great advice, Susan for giving us warmth, good words and her big heart, Julie for giving me the best breast massage ever :) And all FWH and RiCi team!!! You are all wonderful and amazing! We feel very blessed to have you around!!!
Dr. Dai, Thank you so much from the bottom of hearts for taking such good care of us during after the pregnancy as well as the delivery!! Because of your professionalism and great smiles, we felt like we were in good hands and that gave us peace of mind towards the big day. Thank you for helping deliver the most precious of our life!!
Dear Dr. Lu-Ferguson, Everything is the best wishes! Thank you for all you have done for my family, and you will forever have a place in our hearts! There are no words that can express our gratitude to you!
Dear Dr. Dai, Thank you for your empathy, professionalism and calmness in delivering Mika. I felt grateful and safe under your care and am so pleased the birth went well considering that it diverged from the plan. Thank you, thank you, thank you.
Dr. Sylvia, Definitely been with you during our pregnancy has been amazing. You are incredible and we are forever thankful with you and all in the Ferguson team. This journey has come to an end but we will keep you in our hearts. Thank you. Love. God bless you.
To Louise, I was just thinking about you last night as I was breastfeeding Oli. She latches in the dark with her eyes closed, she does it so well and she can breastfeed in any position ( if I'm lying down and I pull my top down she would crawl to my breast). And I thought about how 7 months ago I was so worried I couldn't breastfeed because everyone made it sound sooo hard. You changed all of those negative perceptions into positive affirmations and in doing so, changed our lives for the better. In a way you taught me to trust my baby – even when she rejected the bottle. And for all of that and more, I'm so thankful to you.
Dear Dr Ferguson, Louise & All The Staff! We wanted to extend our sincerest gratitude and thanks for all your support during Tyler's delivery! In a time of uncertainty and confusion you all helped us feel safe & secure. Thank you for delivering both our babies!
When love gives life: forever!!! Our Gabriele was born on January 30th at 12:14 pm! Thanks to all wonderful FWH team and all RiCi hospital team for the lovely support to us!! Say thank you is not enough to doctor Ferguson and doula Mindy!!!!
To all of the fabulous team at Ferguson's RICI Clinic, Four weeks ago today you helped us to bring our son, Rory, into the world and we could not have wished for a better experience. From Louise's antenatal classes back in December we quickly sensed that FWH was the place for us as we knew that you would all totally be on our wavelength and that we wouldn’t have to advocate too hard for the birth experience we wanted as we were already so much aligned. During the labour, delivery and blissful 3 nights postpartum we spent cocooned with you, we could not have felt more cared for and supported by everybody who looked after us. I’m still successfully breastfeeding too thanks to all of the advice – the follow up session with Louise was invaluable on a practical and emotional level. God bless you all and best wishes.
Cher docteur Dai, cher personnel de l'équipe Ferguson, Nous tenons à vous exprimer notre profonde gratitude pour tout ce temps et l'énergie que vous nous avez consacré durant notre séjour à l'hôpital. Par votre tact et votre gentillesse, vous nous avez permis de vivre sereinement cet événement bouleversant qu'est un accouchement. Nous n'oublierons jamais la gentillesse et le professionnalisme dont vous avez fait preuve tout au long de notre séjour parmi nous. Nous vous remercions du fond du cœur !
To the nurses and midwives of Ferguson and RiCi Hospital, Thank you for the help and support getting us through this monumental event in our lives. We will never forget the experience we had here.
Dear Dr Zou, Thank you so much for your gentle professionalism that has brought us immense comfort and ease of mind throughout our pregnancy. You and the entire FWH team have been essential in making our 39 weeks journey，an enjoyable and delightful experience. Our labor was not an easy one but you and your amazing team were instrumental in making it more bearable. When Emily was born, and you placed her on me, that was the happiest moment of my life. Our family thank you from the bottom of our hearts.
Dear Dr. Lu-Ferguson, Louise, Tara and the FWH Team: Thank you very very much for your care and support throughout this amazing journey. It has been nothing but happiness and excitement whilst awaiting the arrival of our little angel. I felt calm and confident even when ending the pain and hard work of labour or facing the challenges of breastfeeding, knowing that you would be there to help me through. You are truly the best! This whole experience wouldn’t be as near as wonderful without you! Thank you!