Dear Dr. Lv and the Ferguson team, Please allow me to express our gratitude to all of you for your great help and excellent care for us and little Rosie during the pregnancy, especially during the pandemic. What you gave to us is not only the medical service but also the moral support. To us, it is the first-time being parents, when we felt nervous and anxious, Dr. Lv comforted us patiently and told us not to be worried about small probability events. In the delivery room, Sarah held the hands of Dr. Lv and Mindy, which gave her confidence and strength. It is our blessing to meet a professional team, and we had a perfect pregnancy experience with you. We hope everything good for all of you and wish the Ferguson team to become more and more successful.
Dear Louise, Meeting you was undoubtedly the most pivotal point of our pregnancy. After attending our 1st prenatal class with you, we instantly realized that it was time for us to change care provider and to come to FWH, even though we were already 30 weeks into the pregnancy. Coming here was the best decision we've ever made! Every time we came, everyone was always so positive and we would feel supported every step of the way. Most importantly, it was always obvious that you and FWH's team really CARED about the people and truly wanted what was best for us. You not only provided us with amazing care services, knowledge, and advice but also with a community we feel we can still rely on, even after the delivery of our sweet daughter! There is just no word to thank you enough for everything you've done for us and you'll forever be in our hearts! THANK YOU!
Dear Dr. Ferguson, We thank you so much for bringing our daughter Elze into the world. We were deeply touched by how caring you are and constantly impressed by your professionalism and expertise at every step. We have made this year's best decision by transferring to FWH! Shanghai's expectant mothers are so lucky to have you. We are in serious doubt whether there is anything you are not capable of! After such a wonderful experience with Elze at FWH, we are already thinking about having a third baby in the future. If we do, it must be with you! We wish you, your family and your team many successes in the new year, and for many many years to come.
Dear Dr. Dai, Mindy, Louise & everyone in the team at FWH, We just wanted to write a short note to say thank you so much for accompanying us on our journey to become parents. We have been constantly reassured by your support, kindness and expertise, and as first-time parents we feel so lucky that we found a team we were so confident to put our trust in. from our first appointment to finally leaving the hospital with our little baby Edwin we experienced wonderful care and we knew we were in good hands. We feel so grateful for everything you have done for us.
Dearest Dr. Ferguson and All the Team at FWH, It is with sincere gratitude that we put into words how truly amazing our experience was delivering our third child with you. Professional, caring, empathetic to our specific needs and wants, Dr. Ferguson, it really was a labour and pregnancy that we will never forget. We will remember, with fondness all of the team who supported along the way, especially you and will not hesitate to recommend you and FWH to anyone.
Dr. Dai~ Thank you so much for all of your love, care + guidance this past year. You have been the most kind and caring doctor to us. I'm forever grateful to have met you, and I'm so happy you delivered our baby. You're amazing + we can't thank you enough!
Dear Doctor Zou and Ferguson, Thank you so much for providing such excellent care throughout this wonderful life journey. Your professionalism and tenderness supported us and took away our fear and stress as "new parents to be" and made it more enjoyable. And the most important thing – thanks for bringing our son safely and healthily to this world!
Dear Dr. Sylvia Dai, You gave me two of the best gifts I could have ever asked for: my baby and a positive birth experience!! I am so grateful for all the help and support you gave me while bringing my sweet baby boy into this world. You shared an intimate moment with me, my husband and my baby and you handled it with great leadership, care and grace. I will always remember these special moments and you will also always be part of these happy memories!!
To Dr. Lu-Ferguson and the Angels of FWH team, I vaguely remembered that it was surprise for me to know my pregnancy at the beginning of the year. It was decided for me that the FWH team would deliver my baby on the recommendation of my good friends. Looking back now, it is the wisest choice. During my prenatal check, Dr. Ferguson answered the problems patiently, gave us scientific guidance, and eased our worries. In the delivery stage, FWH team displayed superb skill and meticulous care. In particular, Dr. Ferguson's rigorous and meticulous workstyle --- after delivery, Dr. Ferguson personally guided the newborn baby to breastfeed skin to skin at once, and went to the ward to inquire about the mother and baby for many times. These details are touching and warm. From the bottom of our hearts, we are grateful for Dr. Ferguson's team and sincerely thank you for your care for our baby and the new mother. You are the TRUE angels of life! It was an honor that you brought our baby into the world. It was my honor, too. Thank you! May you always be here, the footsteps of you could be left all over the world. May you be always young, though your hair will turn gray one day.
Dear Dr. Jennifer Zou, Thank you so much for graciously, and gently guiding us through one of the most trying times of our lives. Your calm gentle spirit set us at ease from the moment we met you. We had no idea what having a baby in China would be like and you helped make the process smooth and enjoyable. When new challenges continued to arise, you helped us remain calm, always leading with confidence, and evidence-based advice. When it became clear a medical induction would be necessary, you listened to my concerns with empathy and made me feel heard. Despite the need for medical interventions, the birth of Emerson James, was exactly what I had hoped for… peaceful, calm, and supported. We really can’t thank you enough for being so steadfast under such pressure. None of us knew how bad things were with baby Emerson and I know thanks to you he had a successful smooth transition from belly to NICU. There really aren’t enough ways to say how much we appreciate you facilitating the care that baby Emerson needed. When you connected us to the Chief and Assistance Chief of Pediatric Surgery at Fudan University Children’s Hospital, you set Emerson up for the best chance at a healthy life. Thank you again for all your wisdom and support. We feel so blessed to know you and be acquainted with Ferguson Women’s Health. You and this clinic will always hold a special place in our heart.
Dear Louise, We would like to thank you for taking special care of us, helping us take care of Lisa. We have learned so much from your classes and your support. Your training on how to get Lisa to latch on has been a lifesaver! We are so lucky to have such a knowledgeable and compassionate person like you. Love and thank you!
Dear Dr. lü, We are so grateful to have you taking care of Miranda during this very special journey in her life! You have always been so caring, professional, patient, knowledgeable and kind. From the very first day that we have met you, we already knew that we could fully that you. We feel so blessed and thank you very much for everything. All the best to you and your family.
Dear Dr. Zou, Mindy + Louise, the FWH whanau (family), Can’t fully express our appreciation for the dedicated support and care shown in the lead up to and birth of our beautiful son, Felix. Like his namesake Felix is very fortunate to have benefited from your manaakitanga (care).
Dear Dr. Dai, I just wanted to say thank you for looking after me over the last a month. My husband and I have enjoyed our regular appointments and watching our baby boy grow and develop, from the just to the third trimester. I had a fantastic birth experience; so much better than I imagined! The whole day was calm, happy and in the evening, baby Finlay Joseph made his entrance to the world! We are so grateful for your kindness.
Dear Dr. Lu-Ferguson, It seems like yesterday that I first met you. Julian has been 1 month already! We are so lucky that you became our doctor and you led the team to bring Julian safe and healthy into the world in person. I remember that when we were just informed of being pregnant, we were so worried and uneasy. You always answered our questions patiently. After that, every checkup, you explained in detail and encouraged us gently as far as possible. When I was in labour, it was ensured the best birth plan according to your professional judgment and experience; Even during postpartum, you went to the ward and the postpartum care center several times to follow upon my recovery and breastfeeding... All of these go beyond a doctor's job. Let us feel your sincere care and love for this career.
Dear Louise, Wanna say thank you so much for all your support and classes. Without these I would be lost! I was so confused when I started this journey and felt nervous with all the information out there. As soon as I attended 1 class at Ferguson I felt so much better and that I actually could do this. You really are amazing!!! Keep being you and thank-you for making our journey beautiful.
Dear Jennifer, & Ferguson Team, Jim, Max & I would like to thank you for the amazing job you did bringing our baby to the world. One year ago we started our journey, and you've been of great support during the entire time, each steps of this adventure. We could not have dreamt of a better team and doctor to bring our son to life. Delivery was not easy but you made sure we all went through it safely and for this, we are forever grateful. Jennifer, you are the BEST!
Dear Louise, Thank you for your guidance & support during our first days. Your mental and practical help was made my breast-feeding experience possible! Now it works perfect & is growing fast. We will always remember your funny, entertaining but also interesting classes.
Dear Dr. Dai, Thank you for your guidance through this wonderful pregnancy! Your strength & skills turning our little bundle in last minute enabled us having the natural delivery we ever wanted! We are beyond thankful!!!
Dear Dr. Lu-Ferguson, 5.20 is the day filled with love, and it is a new meaning for me on 2021.05.20. From the bottom of our hearts we thank you and your excellent team for making me be treated like a princess through this pregnancy! Because you are experienced, you will be able to make decisions and intervention therapy in time, which make little Jimmy born smoothly. Dad also participated in the whole process and felt the greatness of mother! Thanks again to Dr. Lu-Ferguson and team for your professional, gentle care! I will recommend you to my relatives and friends around sincerely!
Dearest Louise, THANK YOU SO MUCH for all the love and guidance you have generously affected us over the past few months. From preparing us for the birth, your classes made us feel so mentally and physically ready for what was a beautiful moment; to the very challenging weeks after that when we were straggling to feel Julian back to his birth weight – where you went out of your way to coach us and encourage us, giving us the confidence and focus we so needed to push on. We couldn't have done it without you!
Dear Dr. Ferguson, Thank you so much for all your professional support and tremendous skills in performing my operation during this magic period. Your humility, kindness and strength are greatly appreciated! You are such a wonderful doctor and your always make me fell so safe. Thank you for being the best doctor for me!
Dear Dr. Zou, Thank you so much for the amazing care, advice and medical support you gave us for both pregnancies and deliveries. You made it smooth, safe and memorable! You are the best doctor we could have hope for all the best.
Dear Doctor Ferguson, We cannot thank you enough for your support and great help to help us bring Mathilda safe to our world. We were so blessed to make the journey to Mathilda with you! Beyond our doctor, you made us feel family closer... thank you for choosing also such a beautiful and symbolic name for our "Mulan". You will forever be part of the three of us. We leave with you three orchids, each representing one of us and with it, a gratitude and love towards you. Cheers to life!
Dear Louise, Many thanks for your great help and kindness since the first day born of Mathilda. You have been a great help for us when we needed the most! Un grand merci! I wish you the best in your life. This adventure couldn't be so great and fun without you! Thank you for all your support, care and kind words.... you boosted me a lot! Keep doing the great job, full of good advice and love. Cheers to life!
Dr. Dai, Thank you for every check-up, your patience and kindness these past 9 months. We will always remember our amazing experience and great team work!
Dear Dr. Lu-Ferguson, I cannot believe that I have the second baby shortly. The scene born of my first baby-YouYou, has been still vivid. Thank you and the whole team for your professional and careful guidance and help. No matter what the problem is, you always give me only "don’t worry". The great of life has been beautifully realized by you, the medical staffs on the frontline who love life!
Dear Dr. Jennifer, We cannot thank you enough for bring our two little gems into this crazy but wonderful world. The support and service provided by yourself and the Ferguson team was beyond professional. We are so lucky and blessed to have been in such capable hands. You provided the security and confidence needed to get through pregnancy and labor. We are so grateful.
Louise, You're incredible, invaluable, and a legitimate life-changer. Two pregnancies, three babies (and their mama) all have you to thank for their first months of life. If it wasn't for your wisdom and experience, I can almost certainly say they wouldn't have been breastfed. With Naomi, I was pretty hopeless and in so much pain – which infected everything. With Jude and Elan (literally) had my hands full and had no idea. With all three, your patience and advice made all the difference. For this, Con and I are so grateful and thank God for you and your presence in our lives. With both deliveries, you and Dr. Ferguson were reassuring the constant almost all the uncertainties. It's been a pleasure speaking with you, making all of the pain and frustration with it. Thank you! Also… your classes are helpful, the infographics are awesome and you're just so talkable, I fell this is your best trait!
Thank you Dr. Jennifer Zou and the FWH family for looking after us throughout our pregnancy journey – from the comprehensive prenatal care and the hands-on classes (cheers Louise) to the delivery of our baby boy – you truly went above and beyond. We could not have asked for a better experience. You will always have a special place in our hearts!
Dear Dr. Ferguson, We are so lucky that two pregnancies from 2018 to 2021 have been guided and guarded by you. Because of your superb professionalism, the birth of our two babies was so smooth. And I have felt so clam as long as you were with me. You are always so kind and considerate. Patients will always be your priority! it is all thanks for helping and caring about us, for that we will always and forever be grateful.
To Dr. Dai and the entire team at Ferguson that helped bring our son Philip safely to us, From the very beginning of our pregnancy you made us feel safe and knowing that we had the best doctor looking after us. When our delivery became more difficult than we had hoped, you gave us the greatest gift by safely bringing us our baby boy. For this we are forever grateful and will always have a special place in our hearts. Thank you for everything!
To Louise Roy, When our birth experience did not turn out guide as we had hoped, we faced challenges that we had not anticipated. From that moment you became a support that we desperately needed in our toughest days. Without you, I don't know how we would have gotten through it. Thank you so much for everything you did for us. You will always hold a special place in our hearts.
Dear Dr. Dai, We wanted to thank you deeply for giving us such an amazing experience for the birth of our son on 17th of February 2021. You supported us, with information, empathy and so much respect. Thank you for letting us start this journey of parenthood so beautifully!
Dear Dr. Dai, Not sure where to start. From the time we entered Ferguson we were treated so well. I want to thank you for all your support during this journey, you made it amazing. All the care right up to labour and delivery was great! The actual labour and delivery you made very easy with your calm and soft attitude. I stress a lot and because of you I had the most beautiful wonderful experience! Keep being you Dr. Dai.
Dear Dr. Ferguson, Your steady hands, your reassuring advice and your caring heart brought three beautiful and healthy girls into our lives. We forever thank you.
Dear Dr. Lu-Ferguson & Team: It is impossible for words to express how grateful we are to have you bring both our boys, James & Xavier into this world. From the 1st meeting through to the postnatal checkups, we always knew we were in the best hands every step of the way. We want to thank you & your team for the diligence, professionalism and heartfelt care that was shown to us, truly world class. Although we have decided that 2 boys are enough to keep us busy for the rest of our lives, if we had wanted to have another child, we couldn't imagine having them with anyone but you! Again, our sincerest thank you to you and wonderful people on team-Ferguson.
FWH's amazing care and concern was overwhelming. Nothing was too much or too little. Every person showed concern for my well-being. I am extremely grateful and humbled by this very kind gesture. Your communication is extremely efficient. As a foreigner in a foreign country I am grateful for all the love and care. To all the nurses, doctors and especially Dr. Ferguson: your love, care, affection and concern is the reason why I will get better soon. Lots of love to you all.
Dear FWH team, We would like to express our gratitude for all you did to make our pregnancy journey so smooth and wonderful. Your professionalism, guidance and support throughout assured us that we were in good hands. We are very grateful that Frederik came to the world surrounded by such amazing and caring doctors and nurses. Special thanks to Dr. Ferguson, nurse Rose, nurse Jovi, nurse Cissy and Louise.
Dear Dr. Dai, Benny and I wanted to thank you for the exceptional care we received from you and FWH. I can't imagine having better care at any facility in the world. – seriously. You were wonderful to answer all my questions, monitor our health + progress, and deliver by C-section our beautiful Xochi (so-chee). it's been almost 6 months and she is full of life learning how to laugh, sit up, and express herself with yells! Thank you!
Dr. Lu-Ferguson, Louise and team, It's hard for us to express what our experience at Ferguson has meant to our small family, but rest assured we will always recall and be grateful for your kindness, encouragement, professionalism, and formation of such joyful memories. These are at the core of what we'll take into the future in the developing narrative of our family. We pray your practice reaches the lives of many others not unlike ourselves.
Dear FWH Team, Thank you for your support and care during my pregnancy. We are grateful to the entire team. Dear Dr. Ferguson, Thank you for your support and care during my pregnancy and birth. We are so grateful to have you and that you delivered all 3 of our daughters (2016-2021). We can't thank you enough.
Dear Dr. Dai, From the bottom of our hearts we thank you for being such a crucial part of a wonderful journey throughout our pregnancy and birth of our first son, little baby Leo. We will forever cherish the memories of an empowering, beautiful, clam and confident experience of birthing guided and guarded by you. There are fewer and fewer people for whom being a doctor is not just a profession but a calling. Bless doctors and angels like you!
We are very much appreciated of your great support from the professional team, from Day"1"to"baby KK's birth". Special thanks to Ms. Rose & Dr. Lu-Ferguson during Prenatal checkup. And Louise for Lactation consultation.
Dearest Dr. Zou & the Ferguson team, Thank you for all your guidance & support during my pregnancy & the birth of our daughter, Solange. Special thanks to Susan who was with me for so many hours, & Rebecca, Alice & Cissy who cared so well for Solange in the first days of her life. We are forever grateful to you all.
Thank you is not even close to show our gratitude and appreciation towards Dr. Ferguson & FWH for helping us to deliver those three beautiful boys to our family. Thank you and all the best in the future.
Dear Dr. Ferguson and the Ferguson Team: My family and I would like to say thank you for the excellent care you gave us as we embarked on a wild pregnancy journey during this crazy year of 2020. We had no idea the Covid-19 pandemic would be so disruptive. As an American I had always imagined being able to go back to America for the birth of my child. However, since my husband is Chinese and the US closed its borders to foreigners entering, my husband and I quickly realized that our only option was to have our first child in China. At first, we went to other hospitals, but were very disappointed with the lack of care and concern. After speaking with a friend, we decided to try Ferguson's clinic. From the first day we were so impressed with the thoughtful questions and the valuable time Dr. Ferguson and her staff gave to us that we knew these were the kind of people we wanted around us for our daughter’s birth. We were treated not as numbers but as people. Over the next few months we had many ups and downs as we tried to balance the cultural differences associated with our different upbringings. My in-laws and my husband had strong ideas, as did I, about pregnancy and after care. The support that everyone at Ferguson gave us was over and above what we could have imagined. Looking back now I am a bit embarrassed about all the precious time we took from each of you. However, all of you were so gracious and caring about our beliefs and differences that you made our struggles yours; supporting us in finding thoughtful solutions. Ultimately our birth experience was a beautiful one. I felt empowered each step of the way. My birth plan was respected and followed, even allowing me to have Tiffany as our doula and, upon my request, not administering any drugs. My friends back home in America laughed at me when they heard that immediately after the birth of our daughter my husband and I talked about having another baby at Ferguson. Our daughter's birth had gone so smoothly, why go somewhere else? They say it takes a village to raise a child, but I also believe it takes a village to birth one. Words cannot express how truly grateful we are to have found such passionate, caring, and committed people to support us during this precious time. It is all thanks to this amazing Ferguson team that our daughter's first breath and cry were met with calm love and care… and for that we will always and forever be grateful.
Dear Dr. Ferguson, FWH team: Thank you for all your care during my pregnancy. Every one of the team made me fell warm experience and safe. Also thank you Dr. Ferguson for providing many guidelines and advices to me, as a new pregnant woman, so that reduced anxiety, especially in the hard delivery process. The team's professionalism helped me decrease much pain and gave me a much easier delivery experience than I had imagined. Thank you guys and have a Merry Xmas.
Ferguson Health Team – Dr. Dai, Louise and Mindy, Thank you so much for helping us bring Lyla into this world and ensuring that she was safe and healthy. You all went above and beyond and we really appreciate each of you. Your professionalism and kindness made us so thankful to have made it back to Shanghai for her birth. We know we were in the best hands!
Dear Jennifer Zou and Team, Thank you very much again. Today we return to the hospital, but we are 3! Livia is a happy healthy baby. Mum had an amazing pregnancy and delivery, thank to you. Also a big thanks to Louise who with her advices helped us a lot.