Dear Dr. Ferguson, On behalf of Vera, our wonderful daughter, we would like to whole heartedly thank you and the Ferguson Team (Dr. Dai, Dr. Zou, Tara, Louise and the nursing team). On this journey full of uncertainty, anxiety, and never-ending questions, you and your team have made it all go away. In return, we have been blessed with our wonderful miracle.
Dear Dr. Dai, We feel very lucky to have been recommended to you for the birth of our first child. We could not imagine going through the process without a doctor like you. From the bottom of our hearts we wish to thank you and the rest of the Ferguson team for your guidance and thoughtful care!
To Dr. Ferguson & her team, We would like to thank you for the excellent care we received during our stay. You’re helped us so much in our journey to parenthood. We will always be grateful for the support and kindness you’ve all shown.
Dear team: We are coming from far away to give birth to our lovely son, but you all made it felt like we were at home. We don’t have enough words to express how thankful we are with all your kindness and great hospitality. Me, my wife and our son always felt welcoming and cared, even in our “prime time” you managed to bring the best of all these and it was that extra push that allowed us to enjoyed a greatest moment in our lives. Thank you!
Dear Louise, We wanted to say a special ‘thank you’ for your support, guidance & advice following the birth of our daughter. Your calm reassurances (and good sense of humour) was just what we needed when we were stressed to our limit. We are very grateful for the kindness and care you showed all of us. Heartfelt thanks from your fellow Aussies.
Dear Dr. Dai, Thank you so much for all the help and support during the deliveries of both of our sons. You have been so kind and helpful and we couldn’t have hoped for a better delivery experience. We really hope to see you again in the future!
Dear Dr. Ferguson, Louise and FWH Team: Thank you for the amazing care you all have provided our entire family. It is no wonder that the Ferguson name is so widely known and so highly recommended among Shanghai mamas. You all are truly the best of the best! NOT even just in Shanghai, but in the world! We are and will be enterally grateful for everything you have done for the safe and smooth delivery of both Nicolas and Mia. We have had such an incredible journey with your support and even continue to feel the ongoing care offered by your team. Thank you again from the bottom of our hearts. We hope that this is not goodbye and that our paths may cross again!
Dear Dr. Zou, We wanted to thank you for the incredible care you gave during the whole pregnancy and birth. Words cannot describe how much it moved us when you delivered Chloe into our arms. At any time, we felt in very good hands – a truly remarkable job. From the bottom of our heart, a sincere thank you.
Dear Dr. Dai, Thank you so much for the support and kindness you gave us and Hana over the past year. We will always cherish our time with you!
Dear Dr. Dai, Thank you for playing a vital role in the most amazing experience of our lives. Hayden’s birth has given us so much joy! Couldn’t have done without your support.
Dear Dr. Dai, Thank you for your support during planning delivery of our C-section which happened to be a good experience and even had contractions enjoyed. Big thanks for rushing for emergency. Wishing you all the best!
Dear Dr. Ferguson, The words don’t exist to appropriately thank you for all you have done for us. From the first time we met you and the team on August 2017, you were so calming, reassuring and informative. ***, and when we became pregnant, we were eternally grateful ***. Throughout our miracle pregnancy, you were always so consistent in treating any possible complications while allaying my anxieties. Finally, your support during our final month when Kai was measuring slightly small was unfailing, and our birth was everything we could have dreamed. Thank you so very, very, very much!
Dear Doctor Ferguson, We are very glad for all your care during pregnancy and happy that Pedro could come to this world through your hands! Thank you very much!
Dear Dr Dai, I can't thank you enough for making the birth of our baby girl Lana, the most beautiful experience. God bless you! You'll stay in our hearts forever!
Dear Louise, Tara and all the nurses, midwives, doulas and consultants at Ferguson’s and American Sino, Thank you so much for all the help and support you gave our family during the birth of our daughter. The support we got at the hospital, particularly with breastfeeding was really helpful and being able to ask questions through the WeChat, at the counter and during lactation consultancy sessions is so great. It’s particularly good to know that your advice is evidence- based so I can trust your recommendations without also doing a crazy amount of research of my own and I’ve really appreciated all the advice and help you’ve given to me. The classes were all really helpful for giving us confidence in how best to look after Isabella and to fully inform us regarding our pain ‘management’ options! Finally, the nurses at Huashan Rd were always so friendly and thoughtful during prechecks and non-stress tests (including suggesting music for waking up a sleeping baby!) Everyone has played such an important role in the birth of our little girl so much smoother and less stressful than it could have been so -thank you!
Dear Dr. Zou, Thank you so much for everything you did throughout my pregnancy and the birth of Isabella. Despite my reams of questions, you were always patient with me, giving me through answers and taking the time to put my mind at rest. This helped to make the whole process of having a baby in a foreign country so much easier and less stressful. I can’t emphasis enough how helpful and found your kind and reasoning manner. Thank you also for everything you did during Isabella’s birth. While I didn’t go with the waterbirth I’d planned for in the end, it was incredibly reasoning to know you were in charge of my birth and I ended up having a wonderful experience (epidurals really are quite magical once they’re in!) Tom and I both feel incredibly lucky to have had our baby with FWH and, most importantly, to have had you as our doctor. Again, thank you so much.
Special Thanks to Dr. Ferguson & Dr. Zou for the most perfect care and communication we could dream of. Tara & Louise for their amazing job preparing us to delivery, childcare and breastfeeding and fun. We came to the hospital for delivery as we were going to a weekend out of town and we came out with the most valuable memories! Amy, for being so soft-handed with injections and helping me to overcome my needle-phobia. All FWH Team for the amazing care and emotional support through the entire fertility journey. Thanks for not telling me ‘just relax’, it was so much more relaxing.
Dear Dr. Ferguson & the FWH Team, Thank you for the amazing fertility journey, which brought us the most precious gift of our life, our little baby Arthur Kaon. What a fantastic adventure with such a lovely team! We will never forget you!
To all at FWH, Thank you so much for all your care and support! We have had the pleasure of seeing all of you throughout the pregnancy, delivery and bring home of our baby boy Elliott. Thank you.
On 3/10, we were surprised to have our baby Matthew. You, like an angel, helped us with your professionalism and kindness. You have shown us the smooth and easy pregnancy and delivery. It's our pleasure to meet you, and we really appreciate it!
Dr Ferguson, A great thanks for allow playing us on this amazing journey, even during less reassuring moments. Thank you for your kindness, your patience and your availability. We hope Zelie will have the chance to meet you soon!
To FWH Team, From the second we checked in to when we checked out the FWH team was beyond amazing! I am blessed to have had my little one under the care of such wonderful doctors, nurses, care givers! Everything was done with care and top-notch service. I am ever grateful!
Dear M. Lu Ferguson, Thank you for your professional and careful guidance over the past months. My husband and I had our health and lovely baby---YouYou. We wish you and your family good health in the new year! Peace and joy! I want you to deliver my second baby. The fate could be continued.
Dear Dr. Ferguson, Thank you so much for your support, encouragement, knowledge and skills in the delivery of our son Rhys. Through the entire pregnancy and delivery, you and your team helped me (and my husband) get through each stage with confidence! When starting this journey, I was extremely nervous to give birth in Shanghai, but after my experience with FWH, I’m nervous of giving birth somewhere else if baby #2 is in our future. Thank you for being such an integral part of our journey!
Dear Dr. Ferguson, Dr. Dai & the FWH team, Thank you for making us meet our little bundle of joy & the light of lives “Aarav” as well as for the wonderful care during our pre-& post-natal journey!
Dear Dr. Ferguson, Once again you have enabled me to have the most perfect birth experience. You were understanding and patient to my needs, and I will always be grateful for that. Jamie and I feel extremely fortunate that you delivered our second daughter, Amelia Rose. Suggesting that Jamie helped deliver her with you was an extraordinary experience for him! We really cannot express our gratitude for the care and support you provided both during my pregnancy and delivery. I know I'm not the easiest patient! We will leave Shanghai in January and we will make sure both our girls know about the wonderful doctor that delivered them both. Thank you so much for everything!
Dear Dr. Ferguson, Dr. Dai & Dr. Zou & amazing team, Thank you for everything! I very much appreciate the professionalism & care you & the whole team has shown us to ensure a smooth pregnancy & delivery. Our family wishes the whole team a happy new year & our best wishes for the future.
Dear Dr. Jennifer, Thank you so much for all your kindness, you have been very helpful during these last 6 months. You made the whole process so much easier.
Mindy, I just don't know how to thank you enough… you've changed our lives. I don’t think I could have ever done it without you. I feel like fate placed you with us for a reason! I will never forget your guidance, compassion, encouragement and support. I firmly believe you were the reason I was able to push through. Thank you.
Dear Dr. Ferguson and team, It’s been 2 months since you delivered our Donya. We couldn’t be more grateful to have this healthy and happy angel in our lives. Being in labor delivering a baby isn’t easy, but your team made us feel respected, protected and loved. They felt like our family and trusted friends rather than doctors, nurses, and midwives. Because of your team I felt the courage and faith in myself that I could make it through the hardest part. Thank you so much for making our journey so comfortable and joyful. We will always remember these precious days! Sending lots of love on behalf of our family, and wishing you a very happy new year.
Dr. Dai, We can’t thank you enough for going through this new experience of having a baby in China with us. We so appreciate and recognize your flexibility, professionalism, kindness, knowledge and loving heart to deliver our baby girl Everee. Please accept a small taken of our gratitude. You are forever in our heart’s!
To the lovely team, Thank you so much for being with us in this amazing experience to welcome Jay into this world. We will never forget the warmth and joy you all brought us of appreciate all the help + advice, they are forever useful.
Dear Dr. Dai, Dr. Ferguson & all of the wonderful staff at American Sino and FWH, Thank you for the excellent and caring support you offered us. On every occasion that we saw you all we felt we were in the best of hands and knew that your professionalism and care was unmatched. Our boy, Syrus, is doing so well now, he’s healthy, happy, and friendly to all and we’ve got you all to thank for helping us along on this journey. We have much to say thank you for and we hope to see you all again as little Syrus grows.
Dear Dr. Ferguson, Words can’t express how thankful we are to you and FWH. You have given us the two most glorious gifts of our lives, our daughter and now our son. You and your team ensured we were all healthy and safe every step of the way. When I didn’t think I could do it, you made me believe that I could (and I did!). We can’t imagine having any other doctor or any other experience than you and FWH. “Thank you” just isn’t sufficient. You are truly our real-life super hero.
Dr. Ferguson, Thank you for making my wish come true---helping me complete the delivery by your own way. Thank you for your company to make me feel safe. Thank you for having my little chubby angel with the smallest wound. It is filled with emotion and gratitude during the entire delivery, which will be one of the most beautiful memories in my life.
Dear Dr. Ferguson, Going through childbirth is a mix of immense pain followed by immense happiness. In our experience the presence of a world-class doctor and team was simply priceless. Thank you from the bottom of our hearts for an incredible birth experience. Words cannot express our appreciation. Wishing you and the rest of FWH all the best! Much love and many blessings
Dear Dr. Ferguson, We’re so lucky to have had you throughout our pregnancy and delivery of our son Mavi Han. We can’t thank you enough for taking such a good care of our family and never leaving us alone as new parents. You made us feel at home while we are thousands of miles away from it. Thank you for your time, love and guidance.
We are now a family of four! Hannah has taken on her role as big sister like a pro, and Ava is a well-behaved sweetheart who cries little and sleeps lots. Our hearts are so full and we can’t wait for you to meet our little one! Thank you Dr. Ferguson, Dr. Dai, and all the FWH nurses and midwives at American Sino for taking such great care of me through my pregnancy and delivery. We are so grateful and blessed once again because of your great support!
To the entire FWH team: THANK YOU, thank you. You all have been amazing, every step of the way. My goodness the entire pregnancy, Con and I felt we supported, encouraged and nearly carefree, as we knew we were in the best hands in the world. Yes, world, Con and I don’t say that lightly! Being abroad in Shanghai could present uncertainty and anxiety, but we had complete peace about your team throughout, praise God. I will miss seeing you all each month/week, but Jude & Evan will come back for visits! To Dr. Ferguson- your professionalism and expertise has impressed us from the beginning. We also so appreciated how you engaged Con in all the conversations, really focusing on our family’s well-being. To Louise- from the 1st “Bringing Baby Home” class to holding my hand during the delivery to your patience and affirmation when tandem feeding, your personality and humor were/are a welcome presence each time we walk in here. It’s (almost) a shame you are such a great teacher as we heave no need to return! Hehe. To Tara- thank you for your guidance along the way and your superpower feeding advice and skills. We felt so relieved after the BF consultations with you and Louise. You are absolutely gifted and thank you for sharing us! To Dr. Dai- the delivery was a success and we cannot thank you enough for your hand in that (literally!). To all- this has been a once-in-a-lifetime experience and we have nothing but incredible memories from it, and two healthy twin boys! (and healthy mom) Thanks again!
Dear Doctor Ferguson, There are no words that can express my gratitude to you and to all your team. I came to you in tears, lost in my fear of having another c-section. You and all your team followed me step by step, you respected my choice of trying a VBAC, and you were there with me waiting for contractions to come. When you told me that we had to do a c-section, I lost control of myself, but you explained me all the reasons and made me understand the operation. During the operation, you hold my hand and talked to me, I felt no pain at all. All your team’s doctor and nurses took so well care of me while I was at the hospital. I will never forget what you did for me. Thank you
Dear Team, We truly had a wonderful experience with your team and the whole journey. You can all be very proud of yourselves and your team. World class! Thanks
FWH staff all took very good care of me and my newborn! As with my first pregnancy, I felt assured I was always in the best hands. Thank you to all the nurses, midwives, Louise and Tara, and most of all Dr. Ferguson and Dr. Dai for making this second birth a smooth success! Warmest Regards
Dear Ferguson Team: Please allow us to express our thanks to every one of you in the most traditional way. Thank you for your kindness and professionalism, protecting mother and daughter through this journey. I learned of FWH through a friend’s recommendation, and after my first communication with Dr Lu-Ferguson, I chose FWH prenatal care and delivery without any hesitation. Throughout the prenatal process, Dr Lu-Ferguson patiently asked about every detail of my situation; she cared for not only my body, but also my mental health. I can say without exaggeration that my experience at FWH toppled my preconceptions about medical care. At traditional hospitals, I felt like a diagnosed case, a number on a label; but at FWH, all the employees daringly called me by name, and greeted me with a smile. And my regular doctor Dr Lu-Ferguson took care of my mood and my dignity every time. The kindness of doctors: I experienced that truly at FWH. About FWH’s professionalism. During the prenatal screening, my baby was found to have single-umbilical artery. Dr Lu-Ferguson immediately explained to me the situation, and gave me great confidence. Every checkup after that, Dr Lu-Ferguson meticulously monitored the baby’s umbilical blood flow, and continuously followed every stage of my pregnancy. Afterwards, I was diagnosed with gestational diabetes. FWH team prepared recipes for me, and according to their prescription, I successfully controlled my blood sugar throughout my pregnancy, and did not have a big baby. Another unforgettable experience was Tara’s lessons. This allowed me a more detailed knowledge of labour, delivery, and breastfeeding, and took away my anxiety and fear. For a first-time mother, knowing about delivery gives great encouragement during the process. All up until the delivery, Tara taught me and answered my questions ceaselessly, so that I faced birth calmly. Finally, under Dr Lu-Ferguson’s watch, we completed the entire delivery quickly and in an orderly manner, and everything seemed natural. The whole process was completely unlike anything my friends described about delivery. I can’t refrain from wondering at how efficient FWH is at pain management. Single umbilical cord, battledore placental, gestational diabetes, umbilical cord wrapped around baby’s neck three times - all these technical terms on the birth medical summary were impossible to connect with my amazing experience. It’s hard to imagine my prenatal and delivery experience without FWH. Thank you to FWH’s medical team. TARA, Dr Wang, Dr Chen, Dr Zou, the kind nurses, and the midwives (Joanna, Clean, Alina), who accompanied me through delivery - thanks for your guidance, and for adding such a wonderful stream of memories to my life. Lastly, thanks for Dr. Lu-Ferguson’s companionship. Your professionalism, kindness, detailed and accurate diagnoses - all these helped to bring me a safe and healthy baby. A kind heart, a kind profession! BRAVO，FERGUSON WOMEN’S HEALTH!
For the birth of my second child, I was in a very different country where I didn’t speak the language and had no idea what to expect in China. And, while I had a good experience with my first, I wanted to try a different type of birth (I also had some concerns about getting an epidural for the second time). All these factors led me to try the doula service offered by Ferguson Women’s Health (FWH) and I would not hesitate in recommending it to my friends (in fact, I already have). From before birth (discussing birth plans) to during and after, I was well taken care of by Tiffany. During labour, she helped me manage my pain really well, reminding me to breathe properly, using an array of tools and positions to massage and alleviate the pain from each contraction, and being my and my husband’s mental and emotional support throughout. Would this have been a different experience without her? Absolutely! And my first birth is testimony to it - I wasn’t coping with the pain and while I took birthing classes, what I learned and practiced was quickly forgotten during the moment. I had an epidural so for most of the time was in bed asleep, which meant my husband didn’t have a big part to play. This time, with Tiffany’s encouragement, he was actively helping with massaging me, encouraging me through each contraction and supporting me in all the right ways rather than being sidelined to the couch. I am very happy with how my birth went….and if I had to do it all over again, I wouldn’t change my decision to use the doula programme at FWH.
The most satisfying feeling when you become parents! Thank you ASOG Team & especially Dr Lu-Ferguson for helping us in this long and difficult journey of bringing our beautiful princess into this world! It’s been an overwhelming experience to be part of this journey which was made easier by yourconstant support. Today when we step into a new chapter of our lives, we wish Dr Lu-Ferguson & her team along with the ASOG team all the very best!! Cheers!
That’s time for miracles! Antonio was born, and we don’t have words to say THANK YOU Doctors, Nurses, and entire Staff for being so professional and lovely all the time. A new beginning is just started and we’re so glad to say that you’re part of our history and our memories will always remind us of the amazing days you cared for our family. Thank you very much!
Thank you American Sino team for the delivery of a beautiful baby girl Piper. Dr Ferguson was amazing as always and a lovely supportive team of nurses!
American Sino & FWH - Thank you for taking GREAT care of mama & baby. We felt cared for and safe, and are leaving the hospital very happy about our experience. We will treasure the memory of Baby Malachi’s birth always. Thank you!
Dr Ferguson, Sincere thanks for all your warmth, kindness, and care over the past months. Our feet never touched the ground. Best wishes
Due to our work, my husband and I have lived in Shanghai for a very long time. When I became pregnant we were hesitating whether to return to Hong Kong or remain in Shanghai. Finally, we decided that if we could find an accommodating and trustworthy medical team, we'd give birth in Shanghai. After many unsuccessful tries, we met Dr Lu-Ferguson for the first time when I was 5 months pregnant. Dr Lu-Ferguson was calm, graceful, and extremely professional. We decided that very day to remain in Shanghai, and request Dr Lu-Ferguson and her team to attend our birth. For each check-up, no matter what happened, Dr Lu-Ferguson would answer our every question calmly. She thinks that the process of pregnancy and birth is very natural, and that she and her team are just there for extra help and support, so she recommends a natural birth and no episiotomy. This matched our view exactly. After reading several resources, I learnt that FWH's natural birth rate is very high, while their episiotomy rate is only 2%. I was always worried to do a natural birth because I was scared of episiotomies, and those numbers gave me new confidence. Before the birth, we also attended Tara's 1 on 1 prenatal and breastfeeding classes. Tara was very patient and laid-back, and explained many additional processes to us very professionally, especially about breastfeeding. FWH strongly encourages breastfeeding. This showed me, even though I didn't have any previous knowledge about it, that breastfeeding is important and offers many benefits to the baby as well as the mom. After Tara's lessons, my nervousness about the upcoming delivery was relaxed so much - I knew that I wouldn't have to worry too much about the future but could focus on enjoying the process with my husband and baby. At 38 weeks & 5 days, we went to a checkup and Dr Lu-Ferguson found that the baby's cord blood flow was showing problems, so she recommended us to induce immediately and hoped to deliver the baby that same day. We arrived at the inpatient hospital at 1:30. Some nurses accompanied us throughout the whole process, and never left even for a second. They were all helpful and enthusiastic, and very caring towards me, which made the whole experience very happy and relaxed. I want to thank especially the head nurse Chen Li, the nurse Ella and the midwife Lisa, who were with me the whole time and made me feel very calm, and always gave me encouragement. Dr Lu-Ferguson also was with me regularly. She didn't call for a c-section just to increase the pace of my very slow labour, but patiently waited for dilation. When my contractions were painful she even helped me to massage and gave me some aromatherapy to soothe them. At 8:30 that night I gave birth to my baby naturally without episiotomy, and the whole process went very smoothly. I have to say that if not for the guidance and decisions of Dr Lu-Ferguson, the process couldn't have gone as smoothly. Dr Lu-Ferguson made me realise that actually having a baby isn't so scary - the scary thing is not finding the right doctor and team. After the delivery Dr Lu-Ferguson kept praising me, but it was all her achievement. I learned that Dr Lu-Ferguson's daughter graduated that day, and I felt very bad for causing Dr Lu-Ferguson to miss her daughter's graduation. Actually, throughout my labour, if the team had wanted to speed up the process at all, they could have easily called for a c-section or performed an episiotomy, but Dr Lu-Ferguson did not, but always patiently encouraged me and offered guidance, and for that I really am very thankful. I'm so lucky to have met Dr Lu-Ferguson & her team. Their mindset and policies are so different from regular doctors. Finding such a well-trained team was really very lucky, and it's greatly increased my confidence to have a second and third baby. And I also want to sincerely thank the FWH team, for providing such a beautiful and smooth labour and delivery process.